Jobs

    Technical Support Manager - Singapur, Singapore - Survitec

    Survitec
    Survitec Singapur, Singapore

    16 hours ago

    Default job background
    Permanent
    Description

    Vacancy Title : Technical Support Manager

    Vacancy Location: Senoko, Singapore

    Engagement Type: Permanent, Full Time

    Your Company

    Survitec are the world's largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

    Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

    That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Gold Award by the UK Defence Employer Recognition Scheme

    Your New Role

    Are you a seasoned Technical Support Manager looking for a new, fresh challenge? Do you strive in a vast, global environment? Survitec Group has an exciting opportunity In this role you will involve building and maintaining excellent customer relationships, representing their needs in product development, and supporting sales colleagues to deliver bespoke solutions. You will also support the team and provide technical support, training, and guidance to our sales, customer service, and engineering teams to ensure exceptional service delivery at our Senoko office.

    What You Can Expect from the Role

    Key Responsibilities and accountabilities:

  • Utilize deep technical and commercial knowledge to develop customer solutions.
  • Build and maintain strong customer relationships, ensuring product innovations remain relevant.
  • Support sales colleagues in presenting bespoke solutions with deep product insight.
  • Provide technical support for customer presentations, trade shows, and events.
  • Deliver product knowledge training to colleagues and act as an escalation point for complex issues.
  • Review customer order specifications and ensure accurate costings and offer development.
  • Collaborate with stakeholders to gather product feedback and support category management decisions.
  • Skills

    Essential

  • Technical product experience
  • Strong communication skills
  • Proven ability to build and maintain customer relationships.
  • Results-oriented mindset with accountability for achieving goals.
  • Technical product and managerial experience.
  • Why work for us

  • Mobile allowance
  • AWS – Annual Wage Salary
  • Bonus Scheme
  • Medical Insurance
  • Company buses from train station/number of pick-up points to site – office is located closely to border of Malaysia
  • Team Building and Training Opportunities

  • KOUBEI TECHNOLOGY PTE. LTD.

    IT Support Manager

    4 days ago


    KOUBEI TECHNOLOGY PTE. LTD. Singapore

    1. Support the use of various eda tools during chip design and integration verification processes, such as cadence/syncsys/mentor mainstream related eda software; · 3. Assist in the automation of various EDA tool processes, as well as provide support for the processing of library ...

  • RECRUITPEDIA PTE. LTD.

    IT Support Manager

    17 hours ago


    RECRUITPEDIA PTE. LTD. Singapore

    **Our client is one of the leading player in Retail Comsumer Industry. Due to their current expansion plan, they are looking for a IT Support Manager to join their IT Team, in hopes of developing the current high performing team. They are located in the Changi - easily accessible ...

  • KOUBEI TECHNOLOGY PTE. LTD.

    IT Support Manager

    2 days ago


    KOUBEI TECHNOLOGY PTE. LTD. Singapore

    **Job Description**: · 1. Support the use of various eda tools during chip design and integration verification processes, such as cadence/syncsys/mentor mainstream related eda software; · 3. Assist in the automation of various EDA tool processes, as well as provide support for th ...

  • APPVANTAGE PTE. LTD.

    IT Support Manager

    1 day ago


    APPVANTAGE PTE. LTD. Singapore

    **Join Our Team at Appvantage in Singapore** · Are you ready for an exhilarating new journey with us? · At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital pr ...

  • V-AAL SERVICES PTE. LTD.

    IT Support Manager

    1 week ago


    V-AAL SERVICES PTE. LTD. Singapore

    **Responsibilities for IT Support Manager**: · - Contribute to engagement strategies. · - Anticipate, plan for and meet increases in customer needs and service levels. · - Responsible for training of support team personnel on receiving, shipping processes. · - Assume additional r ...


  • Prudential plc Singapore

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and m ...


  • ITE Institute of Technical Education Singapore

    [What the role is] · As a Management Support staff to the School of Electronics and Info-Comm Technology, your role is to support policies and schemes in specific functional areas. · [What you will be working on] · - Support the daily operation of services · - Manage enquiries fr ...


  • Terrascope Singapore

    **Join us on a mission to save the planet** · Reversing the impact of climate change is one of the world's biggest challenges. And businesses have a responsibility to lead the way. While individual consumer choices are important, over 80% of all the emissions reductions necessary ...


  • Microsoft Singapore

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft's end-to-end customer experience. Come join CE&S and help us build a future where customers come to us no ...


  • TANGSPAC CONSULTING PTE LTD Singapore

    **Responsibilities**: · - Involved in leading the team to perform root cause analysis · - Carrying out automation of processes · - Ensuring timefly resolution especially for high severity incidents to business users · - Provide management reporting · - Ensuring processes are foll ...


  • Institute of Technical Education Singapore

    **What the role is** · The Management Support Officer (MSO) is responsible for providing administrative/clerical support to his/her Department, including customer service. · **What you will be working on** · Depending on the duties assigned, the MSO would be responsible for the f ...


  • KUMON ASIA & OCEANIA PTE LTD Singapore

    **Job Purpose**: · The main purpose of this position is to facilitate communication of policies and activities of the head office in Japan and the regional headquarter to each country by providing interpretation, translation support and secretarial services for Kumon Asia & Ocean ...


  • ST LUKE'S ELDERCARE LTD. Singapore

    As an IT Operations & Support Manager, you will be responsible for ensuring the seamless operation of the company's technology infrastructure and for managing the implementation of new systems and services. · You will focus on strategic and policy development aspect that will hav ...


  • Bank of Singapore Singapore

    At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal level ...


  • Splunk Singapore

    **Join us as we pursue our ground-breaking new vision to make machine data accessible, usable and valuable to everyone. We are a company filled with people who are passionate about our product and seek to deliver the best experience for our customers. At Splunk, we're committed t ...


  • VOLVO CONSTRUCTION EQUIPMENT SINGAPORE (PTE.) LTD. Singapore

    **Job Summary**: · - Handle product quality challenges in assigned products to ensure machine reliability and uptime. · - Analyse data from different sources to identify product quality improvement areas and be a champion for quicker problem resolution. · - Responsible for provid ...


  • OCBC Bank Singapore

    **Business Support Manager** **-** **(**230000SD**)** · - Plan, coordinate and drive GPM management meetings including preparation of materials, minute taking and tracking of actions. · - Support in preparation of materials for senior executive presentation, meetings, reports, in ...


  • KLA Singapore

    **Company Overview** · KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible scr ...


  • OCBC Bank Singapore

    Plan, coordinate and drive GPM management meetings including preparation of materials, minute taking and tracking of actions · - Support in preparation of materials for senior executive presentation, meetings, reports, including those for CEO, Board committees/directors. · - Prio ...


  • Power IT Services private limited Singapore

    EndPoint Management Support: · - Administration and development of Microsoft Endpoint Manager (Intune), Jamf Pro and Workspace ONE endpoint management platforms, together with support and maintenance of existing Active Directory. · Proactively ensure devices are secure in-line wi ...