- Manage, adopt, and optimize processes above and beyond, supporting incident and request management, test management, service level management, and contract and asset management.
- Manage technical aspects of other workflows and digital platforms and identify opportunities and synergies to extend and digitalize processes end-to-end.
- Manage and oversee the Atlassian Software – Jira
- Ensure that platforms operate at a secure and optimal level and drive development and adoption across the school through out-of-the-box configuration.
- Implementation of best practices and emerging AI and Machine Learning technologies
- Work across campuses and at all levels of the organization, including internal teams and supplier management, setting and managing commitments with suppliers to ensure quality and reliability in delivery.
- Complete a bachelor degree in a relevant field, such as computer science, IT or software development.
- A minimum of 3 years' experience working in Service Now.
- A minimum of 3 years' experience working in Atlassian Software - Jira, Confluence.
- A minimum of 3+ years' experience leading a team working in Agile Methodology Scrum.
- Experience working in a global enterprise environment.
- Experience managing external cloud platform partner relationships, contracts and third-party contractor management.
- Ideally wider experience of cloud platform management and adoption preferably in Resource Scheduling platforms and workspace / meeting room scheduling and integrations.
- Having a strong network and being able to quickly build excellent partnership and commercial relationships with providers. Optimize the platforms' operational costs while successfully introducing needed functionality and workflows.
- Demonstrated excellent stakeholder management and the ability to engage diverse stakeholders with good conceptual and analytical skills.
- Demonstrable track record of development through scrum and agile methodologies.
- Implementing cross-business and exposure to a range of ServiceNow Capabilities. Those with a strong Business Analyst background will have an added advantage.
- Strong background and accreditation in ITSM Frameworks and Methodologies – ITIL / COBIT and Development Methodologies Scrum / Agile and grounding in Project Management methodologies.
- Demonstrable experience and/or certification in other common cloud platform adoption and management at an enterprise level.
- Experience managing Atlassian tool suites in an on-prem or cloud environment, including Jira and Confluence.
- Good knowledge in current technologies/environments: Low code, Java, HTML, APIs.
- Experience of API development and use across multiple systems to meet specific business use cases, at ease with concepts, terminology and protocols and able to bring previous implementation examples.
- Comfortable in the use and development of dashboarding and data visualisation, data analysis, including MS Excel, Power BI l or other database management tools.
- Awareness of the various layers of IT systems (architecture, infrastructure, middleware, applications) and key ITIL processes (IM, PM, CM, etc.).
-
Technical Lead
2 days ago
Tangspac SingaporeYou will be working as technical lead to lead the implementation and integration of CRM solution for a banking client · Roles: · - Translating business requirements into well-architected solutions that best leverage CRM platform. · - Leading technical design sessions & developing ...
-
Technical Lead
1 day ago
Halcyon Knights SingaporeTechnical Lead Product and Technology - West Melbourne, Victoria · About us · StarRez is a leading global provider of student housing and residential community management · software, providing highly configurable, proprietary solutions to manage the student resident · experience, ...
-
Technical Lead
1 day ago
SYNAPXE PTE. LTD. Singapore**Roles and Responsibilities**: · - Drive Dynamics 365 implementation through project phases including discover, definition, analysis, design, build, test and deploy. · - Partner with development, integration, infra and security team to ensure solution design complies with enterp ...
-
Technical Lead
1 day ago
Beyondsoft International (Singapore) Pte Ltd SingaporeCOMPANY DESCRIPTION · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic ...
-
Technical Lead
2 days ago
Volt Singapore Singapore**Technical Lead / Full Stack Developer - 24 Months Contract - Singapore** · Being in Singapore for 10 years, my client is a private MNC that is expanding rapidly due to their nature of business. They have expanded to numerous countries and they are still looking to grow their gl ...
-
Technical Lead
2 days ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$6000 - S$8000 per month- Reference: · - BBBH10642_ Contact: · - Maverick Khoo · **Technical Lead / Full Stack Developer - 24 Months Contract - Singapore** · Being in Singapore for 10 years, my client is a private MNC ...
-
Technical Lead
2 days ago
Volt Singapore SingaporeTechnical Lead (Cloud) - Business Systems · An exciting opportunity to be with an established MNC that are embarking on an enterprise wide **Digital Transformation** of the business, its processes and digital architecture · This position, will be responsible for the support and e ...
-
Technical Lead
1 day ago
Salt Recruitment SingaporeGrab this **GOLDEN OPPORTUNITY** if you are looking for these in your next career move: · - Team building - you will be entrusted to build a team with Microsoft Dynamics experts. · - Go-to leader - you will be the Microsoft Dynamics SME for your team. · - Stay hands-on - you will ...
-
Technical Lead
2 days ago
INNOVATIQ TECHNOLOGIES PTE. LTD. SingaporeMonitor regular and day to day operations of the Team related to Server, Systems, Network and Infra. · - Have hands on and good knowledge of Server, Systems, Network and storage & virtualization. · - Implement security best practices, including regular system updates, Team operat ...
-
Technical Lead
1 day ago
Wipro Limited SingaporeOverview: · LI-GB1 · Windows SYSTEM Administration: · - Perform system administration tasks (Responding to OS alerts, Patching, troubleshooting issues related to both OS & HW, troubleshoot performance issues) on windows systems with Windows 2012,2016 & 2019 versions. · - MS clust ...
-
Technical Lead
2 days ago
CONSULGURU PTE. LTD. Singapore**Roles and Responsibilities · - Strong development skills · - Automate repeated manual function by bring in new tools · - Ensure the newly developed components are inline with Bank standards · - Ensure the newly developed components are documented in confluence to teams to self ...
-
Technical Lead
2 days ago
Wipro Limited SingaporeOverview: · 8+ years of experience on Infrastructure Voice administration, Interactive Voice Response (IVR), Infoblox and BOSS. · Hands on experience in managing DHCP, DNS and IPAM on Infoblox platform · Experience on migrating Voice on prime infra to Cloud. · - Cisco Unified Com ...
-
Technical Project Lead
1 day ago
Continental SingaporeYour tasks · - The development of a functional and validated technical system, including demonstrators and prototypes. · - Representation of all technical disciplines including System Engineering roles (Requirements Engineer, Product Architect, Product Integrator and Functional S ...
-
Azure Technical Lead
1 day ago
IKIGAI ENABLERS Singapore**Responsibilities** · - Lead and participate in ongoing Microsoft 365 security projects and requirements discussions · - Provide overall security expertise for Microsoft 365 tools and Microsoft Purview Information Protection, so as to guide the team · - Responsible for the under ...
-
Outsystems Technical Lead
2 days ago
KPMG - Singapore Singapore**The role includes**: · - Manage technical resources for end-to-end software delivery using low-code platforms, emerging technologies, Agile methodology · - Design and deliver technical/solution architectures based on business requirements · - Implement the best practices and co ...
-
Offshore Technical Lead
2 days ago
BRUNEL INTERNATIONAL SOUTH EAST ASIA PTE. LTD. Singapore**Responsibility**: · - Responsible for every aspect of rig operations including set up, take down and rig moves, as well as managing personnel and the financial, technical and performance aspects of a drilling rig. · - Liaises with client representatives and rig site leadership ...
-
Technical Lead, Search
1 day ago
Google SingaporeGoogle will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. · **Minimum qualifications**: · - Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. · - 5 y ...
-
Technical Team Lead
2 days ago
ADEMCO (FAR EAST) PTE LTD Singapore**Highlights**: · - **Health Insurance, Dental Benefits, Birthday Incentive, Transport Allowance/Reimbursement**: · - **AWS + Performance Bonus + Transport + HP**: · - **Friendly environment** · **Responsibilities**: · - Oversee the whole process of service cum maintenance workfl ...
-
Technical Project Lead
2 days ago
Singapore Post Ltd SingaporeJob Description · Job Responsibilities · - Develop a comprehensive project plan, including timelines, budgets, resource allocation, and risk mitigation strategies. · - Collaborate with stakeholders across various departments, including development, operations, security, and busin ...
-
Cybersecurity Technical Lead
2 days ago
Singapore Technologies Engineering Ltd SingaporeJob ID: Location: ST Engineering Jurong East Bui, SG- Description: · - **ST Engineering** is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology ...
Enterprise Platform Technical Lead - Singapore - INSEAD
Description
Roles & ResponsibilitiesAs one of the world's leading and largest graduate business schools, INSEAD brings together people, cultures and ideas to change lives and to transform organizations. The IT Department provides the technology services to the school supporting a range of world class on-campus and online business education.
We are enabling a digital transformation journey for the School, and INSEAD is recruiting a Technical Lead (Enterprise Platform) to join either our our Asia (Singapore) or France (Fontainebleau) Campus on a permanent, full-time basis.
This is an exciting opportunity to architect, exploit, develop, integrate, and manage a number of platforms, including our ServiceNow platform (mostly utilizing IT Service and Business Management)) to cater for the needs of a global, multi-campus and multinational institution as we build towards our digital future. Our use of ServiceNow has grown significantly over the past 5 years and is now intrinsic to the delivery of services across a number of customer facing departments.
As a Technical Lead, you will:
To succeed in the role, you will require the following skill set:
Education:
Work Experience:
Technical know-how:
This is an exciting, engaging role for the right candidate who would like to demonstrate their skills and help shape the next generation of IT service support as part of INSEAD's wider transformation.
Tell employers what skills you haveAPI Development
COBIT
Confluence
HTML
Scrum
Agile Methodologies
Agile Methodology
JIRA
Service Level Management
ITIL
Business Analyst
ServiceNow
Terminology
Power BI
Test Management
Data Visualisation