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    Desktop Support Engineer - Singapore - SOFTENGER (SINGAPORE) PTE. LTD.

    SOFTENGER (SINGAPORE) PTE. LTD.
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    Description
    Roles & Responsibilities

    Job Description


    • Minimum 1 year experience in PC, hardware, and software suppor
    t


    • Able to work in 24 X 7 shift rotation


    • Experience in troubleshooting and managing Win7, MS Office, MS Outlook, MS Active Directory, Mac OS, VDI client, VPN client, Smart phone iOS /

    Android, basic networking, POS, scanner, printer, and other attached peripherals.


    • Ability to perform PC hardware and software troubleshooting with experience in the use of diagnostic programs and tools


    • Experience in Incident and Request Management system


    • Experience in ITIL operating environment is a plus


    • Good customer service and communication skills


    • Ability to manage projects and provide status updates on weekly/ monthly basis

    Tell employers what skills you have

    Outlook
    Mac
    iOS
    Troubleshooting
    Microsoft Office
    Hardware
    Active Directory
    Software
    MS Office
    Networking
    Windows
    Communication Skills
    ITIL
    Customer Service
    VDI
    Android
    VPN

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