Jobs

    Customer Service Representative - Singapore - SNAP-ON TOOLS SINGAPORE PTE LTD

    SNAP-ON TOOLS SINGAPORE PTE LTD
    SNAP-ON TOOLS SINGAPORE PTE LTD Singapore

    6 days ago

    Default job background
    Description
    Roles & Responsibilities

    Requirements:

    · Diploma in Business studies or equivalent

    · Minimum 2 years customer service experience in order processing and export shipping

    · Knowledge of L/C processing will be an added advantage

    · Customer oriented with good communication & interpersonal skills

    Responsibilities:

    · Attend to all phone or fax sales enquiries from customers.

    · Process customers' quotations and orders in an efficient and timely manner

    · Responsible for order fulfillment, and ensuring accurate input of Sales Order & Purchase Order to the system

    · Close follow up with respective suppliers on the order & delivery status

    · Process export documentation for shipments to other region

    · Process documentation for LC negotiation (whenever applicable)

    · Liaise with warehouse and freight forwarders to ensure timely pick-up and delivery of customers' orders.

    · Generate billings on a timely basis for all orders that were completed

    · Support Sales team to meet their monthly forecast target

    Tell employers what skills you have

    Negotiation
    Microsoft Office
    Microsoft Excel
    Customer Support
    Interpersonal Skills
    Administration
    Freight
    Customer Oriented
    Customer Satisfaction
    Customer Service
    Shipping
    Customer Service Experience


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