Production Support Analyst - Singapore - SCIENTE INTERNATIONAL PTE. LTD.

SCIENTE INTERNATIONAL PTE. LTD. Singapore

1 week ago

Sciente International Pte Ltd background

Description

Roles & Responsibilities

Job Summary:

We are looking for a highly motivated and experienced individual to join us as a Production Support Analyst supporting banking systems and applications.

Desired Skill-setset:

Degree/Diploma in Computer Science, Business Information Technology or related disciplines;
At least 2 years of experience providing support to business systems and applications in banking or financial service sectors;
Possesses good knowledge on Financial accounting, Regulatory reporting or Management accounting;
Able to troubleshoot and provide solutions for technical issues and routes to appropriate escalation groups;
Experience in requirement gathering, user test strategy and documenting test scripts;
Proficient in SQL, MS Excel, MS PowerPoint;
Good analytical skills with excellent communication;
Good in understanding internal processes and resolving issues.

Desired Skill-set:

Working experience in tools such as OBIEE, Power BI or Qlik Sense.

Responsibilities:

Incident and Problem management;
Monitor, maintain and troubleshoot production issues for various systems and applications;
Provide root cause analysis techniques to determine cause and resolve system issues;
Perform post-resolution follow-ups to ensure problems have been adequately resolved;
Take part in requirements gathering, perform user acceptance testing, communicate application problems and issues to key stakeholders, development teams, end users, and unit leaders;
Work with onsite and offshore teams across multiple technologies/applications;
Management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.

Should you be interested in this career opportunity, please send in your updated resume to at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE's website ).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA Licence No. 07C5639

Tell employers what skills you have

OBIEE
Application supporting
Requirements Gathering
Application Support Services
Analytical Skills
production support procedures
Root Cause Analysis
Throughput
Information Technology
Financial Accounting
Production Support
SQL
Problem Management
Application Support
Management Accounting
Banking
User Acceptance Testing
Ms Powerpoint
Test Strategy
Power BI

Support Analyst

15 hours ago

Shell Infotech Singapore

**Support Analyst**: · **Requirement Title**: · - Support Analyst**Function**: · - Java Technologies**No of position**: · - 1**Experience**: · years)**Availability**: · - Short Period**Location**: · - Singapore**Status**: · - Open**Support Analyst - Contract**: · **RESPONSIBILITI ...
IT Support Analyst

6 days ago

Spearing Executive Search Singapore

Job Description · We are looking for an IT Support Analyst that is meticulous with deadlines, a keen eye for detail and good social ability in order to communicate with the staff and solve their issues quickly and without issues. · As an IT Support Analyst, you will be dealing wi ...
Support Analyst

1 week ago

CORETRM PTE. LTD. Singapore

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world. · E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to handle and simplify the fu ...
IT Support Analyst

1 week ago

NSEARCH GLOBAL PTE. LTD. Singapore

**IT Analyst** · **Responsibilities**: · - Committed to meet the Service Level Agreement (SLA) timelines. · - Expected to be on standby support on weekends / public holidays. · **Requirements**: · - Bachelor's degree in Information Technology (IT), Computer Engineering, Computer ...
Support Analyst

1 week ago

Solvecube Singapore

F- Posted by · - Farida Charania- Recruiter We are currently assisting a large European bank to bring on board a Support Analyst · Position · - Referentials IT covers Know Your Customer processes & Counterparty referential management · - Credit Risk IT covers Front office Applica ...
Support Analyst

1 week ago

Page Personnel Singapore

Excellent opportunity to join a global investment bank · - 12 months renewable/convertible contract · **About Our Client**: · Our client is a leading global investment bank. They provide support services globally in investment banking, prime brokerage, securities underwriting and ...
Support Analyst

4 days ago

CoreTRM Pte. Ltd. Singapore

CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world. · Due to rapid expansion and business needs, we are now looking for a support analyst to assist clients using our platform. · E/CTRM stands for En ...
IT Support Analyst

1 week ago

WITHERS KHATTARWONG LLP Singapore

**Withersworldwide** · **Job title: IT Support Analyst** · **Reports to: Regional IT Service Desk Manager/Head of IT Service Delivery** · **Location: Singapore · **About Withers KhattarWong LLP** · Withers KhattarWong LLP is among the largest international law firm in Singapore. ...
IT Support Analyst

1 week ago

WITHERS KHATTARWONG LLP Singapore

**Withersworldwide** · **Job title: IT Support Analyst** · **Reports to: Regional IT Service Desk Manager/Head of IT Service Delivery** · **Location: Singapore · Join a dynamic and fast-growing employment practice that is well-regarded by clients and has gained a foothold in all ...
Support Analyst

1 week ago

Solvecube Singapore

Position · - Referentials IT covers Know Your Customer processes & Counterparty referential management · - Credit Risk IT covers Front office Applications, Credit Decision Processing tool, Global Authorization Repository system and Default History Data Base · - calculation and mo ...
IT Support Analyst

6 days ago

Ley Choon Constructions and Engineering Pte Ltd Singapore

COMPANY DESCRIPTION · We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance ...
IT Support Analyst

2 weeks ago

WITHERS KHATTARWONG LLP Singapore

Withersworldwide · Job title: IT Support Analyst · Reports to: Regional IT Service Desk Manager/Head of IT Service Delivery · Location: Singapore · **What are we looking for?** · We are looking for an experienced, technical and personable IT Support Analyst to support to all user ...
IT Support Analyst

2 weeks ago

Luxoft Singapore

**Project** Description**: · You will be working in the Cyber and Information Security Services Operations Team to provide global support of the Identity and Access Management Services which spans across all business areas, leverages a diverse set of mission-critical platforms, a ...
Support Analyst

5 days ago

Schroders Singapore

**About Operations** · Operation is a busy and dynamic business area, with lots of exciting opportunities to build and develop your career. Our business area comprises of a number of functions and Hubs working globally supporting the entire client journey. We support processes fr ...
Support Analyst

1 week ago

Tony Blair Institute for Global Change Singapore

**Number of Positions**: · - 1**Contract Type**: · - Permanent/Full Time**Contract Details**: · - Ongoing**Salary**: · - Competitve**Working Hours**: · - 40 per week**Location**: · - Singapore**Closing Date**: · - 11/05/2023**Seniority level**: · - Associate**Company Industry**: ...
Support Analyst

1 week ago

TRINITY CONSULTING SERVICES PTE. LTD. Singapore

ITIL certification. · - Good understanding of Capital Markets Domain and Exposure to Capital Market FO/BO systems · - Understanding of trade life cycle, financial products (Treasury, FX, Bonds, Credit, IRD ) · - Should be able to do · - SLA & KPI management, client communication ...
Support Analyst

1 week ago

TANGSPAC CONSULTING PTE LTD Singapore

**Job Objectives** · **Responsibilities** · Attend to business queries and business requests promptly. · Follow through the business requests to a proper closure. · Work on timely resolution for reported incidents so as to meet service level targets. Incidents · include failures ...
Support Analyst

1 week ago

FULLERTON HEALTHCARE GROUP PTE. LIMITED Singapore

To manage ticketing query system, consistent response of queries and resolve of the query/incidents · - Ensure the daily jobs are executed in a timely manner · - Providing technical support to internal stakeholders and external clients when required · - Respond in a timely manner ...
IT Support Analyst

5 days ago

HYPERSCAL SOLUTIONS PTE. LTD. Singapore

**COMPANY DESCRIPTION** · We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintena ...
IT Support Analyst

6 days ago

Ley Choon Constructions and Engineering Pte Ltd Singapore

**About Us**: · We are one of the largest one-stop Underground Utilities Infrastructure companies based in Singapore. We provide Underground Utilities Infrastructure construction and maintenance, sewer pipeline rehabilitation, road and airfield construction and maintenance as wel ...