- Collaborate with field sales representatives to facilitate the sales process, including lead generation, qualification, and follow-up.
- Assist in the preparation of sales presentations, proposals, and contracts to support sales efforts.
- Maintain accurate records of sales activities, customer interactions, and pipeline management using CRM software.
- Conduct market research to identify new sales opportunities and provide insights to the sales team.
- Coordinate with internal departments to address client needs and ensure timely delivery of products or services.
- Proactively engage with existing clients to facilitate the renewal process and secure contract extensions.
- Monitor contract expiration dates and proactively reach out to clients to discuss renewal options.
- Negotiate renewal terms and pricing with clients to maximize revenue retention.
- Address client concerns and objections to renewal through effective communication and problem-solving.
- Collaborate with account management and customer success teams to ensure a seamless renewal experience for clients.
- Minimum A Level/Diploma and above.
- Immediate start.
- Proven experience in sales support, customer service, or inside sales roles.
- Prior experience in contract negotiation and renewal management is a plus.
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Sales Support Specialist - Singapore - THE SUPREME HR ADVISORY PTE. LTD.
Description
Roles & ResponsibilitiesWorking Hours: Monday to Friday
Working Hours: Mon to Thurs 8.30am - 6pm & Fri 8:30am - 5:30pm
Working Location: Jalan Bukit Merah, Singapore Redhill)
Salary: $2500 - $2700
Job Scope:
Sales Support:
Renewal Management:
Requirements:
Low Jia Yi R
The Supreme HR Advisory Pte Ltd 14C7279
Tell employers what skills you haveCRM
Market Research
Lead Generation
Account Management
Sales
Microsoft PowerPoint
Administrative Work
Inventory
Invoicing
Customer Success
Administration
Sales Process
Communication Skills
Administrative Support
Customer Service
Pricing
Able To Work Independently
Contract Negotiation