Customer Support Engineer - Singapore - HHI SOLUTIONS PTE. LTD.

HHI SOLUTIONS PTE. LTD. Singapore

6 days ago

Description

Roles & Responsibilities

Company Description

We are providing end-to-end solutions to the most highly innovative Semiconductor Foundry.

Role Description

This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer will be responsible for providing exceptional technical support for customers' inquiries and issues. They will work closely with customers to troubleshoot problems, provide solutions, and ensure the best possible customer experience.

Qualifications

Experience in a technical customer support role and prefer in the Semiconductor industry
Strong knowledge of software and hardware troubleshooting
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users
Experience using help desk software and CRM tools
Demonstrated ability to manage multiple tasks and priorities in a fast-paced environment
Computer Science or related field, or equivalent work experience preferred
Customer service experience
Ability to work independently and collaboratively as part of a team
Open to fresh graduates and provide full training for Semiconductor troubleshooting

Job Details

Salary up to SGD 3K + Overtime(If required)
Working Area: East, Singapore
Working hours: Mon-Fri( 8:30am- 5:30pm), Saturday(8:30am-12:00pm, Alternative Saturday Off)

Tell employers what skills you have

CRM
Field Service
Troubleshooting
Microsoft Excel
Technical Assistance
Customer Experience
Hardware
Customer Support
Interpersonal Skills
Semiconductor Industry
Freight
Communication Skills
Statistics
Team Player
Microsoft Word
Customer Service
Shipping
Electronics
Customer Service Experience
Technical Support

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