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    Infra Support Analyst - Singapore - FUTUREX TECHNOLOGIES PTE. LTD.

    FUTUREX TECHNOLOGIES PTE. LTD.
    Default job background
    Description
    Roles & Responsibilities

    Has experience in middleware administration in large enterprise environment that support mission critical systems

    Candidate must be a hands-on and experienced worker who can deliver the work immediately or with less supervision

    (a) At least 6 years of working experience in managing or maintaining Microsoft Windows, Oracle Solaris/Unix and/or Redhat/Linux Server in a virtualised environment such as

    VMware or Hyper-V, with Internet and Intranet Web Applications.

    (a) At least 6 years of working experience as MS SQL Server Database Administrator, including 1-2 year of experience with clustered database environment and supporting high availability. Exposure to other database platform such as Oracle DB, MongoDB and Maria

    DB will be advantageous.

    (a) At least 6 years of working experience in mainframe infrastructure administration specialising in z/OS, CICS, Mainframe network or good working knowledge in Enterprise Storage and related software (e.g. EMC TimeFinder, SRDF, CA1), USS, MQSeries and

    Automated Operations Software (e.g. CA-ESP, CA-Dispatch, CA Solve, CA-NetMaster)

    (b) Possess a strong understanding of security practices in server, database, and network is

    important.

    (c) Relevant technical certifications in the administration and troubleshooting of the

    following products will be advantageous:

    i) Microsoft Windows Server

    ii) Redhat (Linux) Server

    iii) VMware Hypervisor

    iv) Microsoft SQL Server

    v) Oracle DB Server

    vi) CISCO Networks

    vii) Checkpoint Firewall

    viii) Palo Alto Networks Firewall

    (d) Good Project Management experience and skills.

    (e) Certifications in IT Project Management will be advantageous.

    (f) Self-motivated, dedicated, committed and resulted-oriented team player with strong

    initiative, ownership and possess good inter-personal and analytical skills.

    (g) The candidate shall be required to perform some or all of the following duties according

    to the area he/she is assigned to support:

    i) Assist in the management of Operations, Service Levels and Contract Administration

    of the technologies and infrastructures deployed by the Board.

    ii) Assist in the IT Service Management processes, which cover Service Level Management, Incident and Problem Management, Change and Release Management, Configuration Management, Capacity Management, Availability Management, Backup

    and Recovery Management and Security Management.

    iii) Provide governance on the service provided by the Service Provider.

    iv) Manage the escalation processes and perform service recovery for incidents that

    directly impact services or users.

    v) Conduct internal security reviews and assist in internal and external audits.

    vi) Support user projects involving infrastructure acquisitions and evaluations.

    vii) Review infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the systems in a timely manner to meet such needs.

    Review database infrastructure capacity and forecast capacity needs for growth and new projects as well as for obsolescence of old technology. Upgrade the database systems in a timely manner to meet such needs.

    viii) Ensure the Infrastructure servers and networks systems are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

    Ensure the database servers are adequately secured; and the necessary security tools and monitoring systems are in place to protect against any unauthorized access or attack.

    ix) Continually exploit technological advancements or new processes to improve on the

    robustness, performance or resilience of existing operations and services.

    Tell employers what skills you have

    MongoDB
    Troubleshooting
    Oracle
    Analytical Skills
    Release Management
    High Availability
    Administration
    Windows Server
    SQL
    Problem Management
    Configuration Management
    SQL Server
    Team Player
    Linux

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