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Customer Service Officer

    Customer Service Officer - Singapore - GUANGDONG IMPORT & EXPORT PTE LTD

    GUANGDONG IMPORT & EXPORT PTE LTD
    GUANGDONG IMPORT & EXPORT PTE LTD Singapore

    5 days ago

    Default job background
    Description
    Roles & Responsibilities

    Company Background

    Guangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.

    Core Responsibilities:

    · Answering product and service questions

    · process orders, prepare correspondences, and fulfill customer needs to ensure customer satisfaction

    · Work closely with internal stakeholders to ensure timely, effective, and efficient service to customers.

    Requirements:

    · Proficiency in mandarin to liaise with mandarin speaking associates

    · Good communication and interpersonal skills

    · Prior working experience in a call center environment is welcomed.

    Additional Info:

    · Office located at Jurong (Toh Guan)

    · Monday to Friday 8am – 5pm, Alternate Saturdays 8am – 2pm

    · Salary $2500 -$2800

    Tell employers what skills you have

    Microsoft Office
    Microsoft Excel
    Interpersonal Skills
    Administration
    Data Entry
    Good Communication Skills
    Freight
    Communication Skills
    Customer Satisfaction
    Team Player
    Microsoft Word
    Customer Service
    Shipping
    Customer Service Experience
    Call Center

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