Senior E-Commerce Operations Executive - Singapore - HYPERSCAL SOLUTIONS PTE. LTD.

HYPERSCAL SOLUTIONS PTE. LTD. Singapore

1 day ago

Description

Roles & Responsibilities

COMPANY DESCRIPTION

Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. Its mission is to engage, entertain, and enrich audiences by harnessing the power of creativity.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

Manage ecommerce product listing, content creation, launch new products on our site and maintenance of product pages.
Facilitate communication, obtain product listing pre-requisites (Product files, write ups, Images, Coupon logics) working with assigned merchants to keep the product listing team's pipeline ready.
Manage quality checks on the product listing before publishing on the website to ensure prompt delivery of high-quality data for our systems.
Conduct daily + weekly merchandising audits, helping to report and resolve bugs and optimize onsite experience.
Work with the merchandisers, marketing, and relevant internal stakeholders to evaluate, analyze, and improve the quality of product listing wherever required.
Ensure daily workflow tasks are completed within designated timelines with good quality.
Collaborate and communicate effectively with internal stakeholders across teams to ensure timely delivery.
Monitor inventory levels to avoid stockouts and overstock situations. Assist to check stock availability and prompt for replenishment timely working with relevant merchants/merchandisers.
Maintain and update knowledge base, including templates, SOP's, guidelines, best practices, training materials and other important documents.
Streamline and implement critical and routine product processes.

QUALIFICATIONS

Minimum Diploma and above in any relevant discipline.
Good execution skills and attention to detail.
Good ownership and the ability to get things done independently.
Good communication verbally and in writing.
Able to work in a dynamic environment with multiple parties involved.
Good critical thinking and data-based decision-making skills.
Good command of Excel/Google Sheet and Microsoft Office. Knowledge of HTML would be a plus.
Proficiency in English (required) and proficiency in any Southeastern Asian languages (optional) to facilitate communications and collaborations with stakeholders.
Experience with Magento CMS, JIRA Ticketing or Dot Digital CRM is a plus.

Please note that your application will be sent to and reviewed by the direct employer - Mediacorp Pte. Ltd.
Tell employers what skills you have

Excellent Communication Skills
Teamwork
Leadership
Information Technology
Leadership Development
Positive Team Player
Team Building
self-motivated Team Player
Team Player
Team Work

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