- Provide technical support to users of our cryptocurrency trading platform.
- Support for in-house trading systems implemented across a diverse production environment spanning multiple platforms (mainly Linux with some Windows).
- Production incidents related to trading systems, arising from either internal sources (proprietary software/systems) or external influences (markets, data feeds, etc.)
- Monitor system performance and identify potential issues or anomalies affecting trading operations.
- Collaborate with internal teams to escalate and resolve complex technical issues in a timely manner.
- Stay updated on industry trends, regulatory developments, and best practices in cryptocurrency trading and exchange operations.
- Contribute to the continuous improvement of the trading platform by providing feedback and suggestions based on user interactions and support requests.
- Participate in testing and quality assurance activities for new features and updates to the trading platform.
- Bachelor's degree in Computer Science, Engineering, or a related field.
- Around 3 - 5 years experience as a support for crypto trading systems or exchanges.
- Scripting skills, i.e. Python, Bash, Unix, SQL etc.
- Strong understanding of cryptocurrency markets, trading strategies, and exchange operations.
- Familiarity with trading platforms, order management systems, and cryptocurrency wallets.
- Excellent communication skills with the ability to articulate complex concepts clearly and concisely.
- Solid analytical and problem-solving abilities with meticulous attention to detail.
- Ability to work effectively under pressure in a fast-paced and dynamic environment.
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Crypto Application Support - Singapore - PINPOINT ASIA INFOTECH PTE. LTD.
Description
Roles & ResponsibilitiesOur client, an Elite Trading Firm, is looking for an Application Support / SRE to join their dynamic team for the APAC Region. The role offers an exciting opportunity to work with top-tier technologists in the industry.
Responsibilities:
Requirements:
With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 22S1136) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.
If you are interested in the above position, please send your CV to Vince Natteri @ (EA Registration number: R
Tell employers what skills you haveExcellent Communication Skills
Quality Assurance
Scripting
Unix
Bash
Trading Systems
SQL
Attention to Detail
Application Support
Trading Strategies
Pressure
Windows
Articulate
Cryptocurrency
Linux
Technical Support