IT Support Engineer - Singapore - CADI SCIENTIFIC PTE. LTD.

CADI SCIENTIFIC PTE. LTD. Singapore

7 hours ago

Description

Roles & Responsibilities

Job Description

Provide onsite support at client's premise, remote support by phone and email, and standby support;
Meet service level expectations by responding promptly to clients' incident tickets and liaising with internal team to close the tickets;
Install and configure hardware, IOT devices and software;
Troubleshoot hardware and software problems, including network and security issues;
Monitor server health and perform maintenance and tuning on Windows server and MS SQL server;
Comply with all applicable company product/project development and release processes;
To assist in any other work as required by the company.

Job Requirement

Diploma / Degree in IT, Computer Engineering or equivalent
Fresh graduates are welcome to apply. Candidates with working experience will be advantage;
Able to understand and write SQL scripts;
Practical experience with Windows server, MS SQL, enterprise network, enterprise security, HA;
Practical experience with healthcare IT will be advantages;
Strong interest in IT and customer service;
Good interpersonal, communication (written and oral in English), and troubleshooting skills;
Experience in healthcare IT, MS SQL scripts, ASP.NET, enterprise network and security, HA;
Member of our IT support team to provide technical support to our clients;
Keen to learn, hardworking, disciplined, and responsible.

Tell employers what skills you have

ASPNet
Troubleshooting
Wireless Sensor Networks
Hardware
Healthcare
Active Directory
Information Technology
Service Level
Windows Server
SQL
Networking
SQL Server
Customer Service
Network Security
Firewalls
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