- Subject matter expert of CRM & its ecosystem
- Engage with markets stakeholders to deliver the strategic product roadmap and identify opportunities for CRM innovation
- Work with cross-functional teams and stakeholders to ensure the success of business customers using the product
- Execute product roadmap to drive the delivery of customer value
- Collaborate with business and vendor partners to translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria with adherence to SDLC frameworks
- Own and prioritize the product backlog based on internal product team and external customer needs
- Helps establish and maintain processes for working in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
- Prioritizes and aligns timing with business and IT partners to ensure overall alignment
- Support audits & related activities
- Support change management and training programs
- Support a positive team culture in order to enable an authentic and open environment that growths with the diverse experiences and perspectives of the team
- Degree in any IT fields with minimum 2 years product management, consulting, or related fields
- Understanding SDLC methodologies
- Proven cross-discipline and group collaboration with ability to interact with diverse technical and non-technical stakeholders
- Strong analytical ability
- High attention to detail and passion for quality
- Knowledge of pharmaceutical commercial sales & marketing landscape
- Agile project management
- JIRA/Confluence experience
- Coaching experience of junior level team members
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Product Analyst/Manager - Singapore - RANDSTAD PTE. LIMITED
Description
Roles & ResponsibilitiesProduct Analyst/Manager (CRM)
1 year contract, potential to renew
Come and join us
Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?
"FIND YOUR PLACE" by joining a world-class US Consumer company
Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.
Company Description:
Our client is an American consumer health company. It is the proprietor of well-known consumer brands. They combine the power of science with meaningful human insights to empower people around the world to live healthier lives.
Summary
This role is part of the ASPAC team - HCP Experience Product Group – and responsible for providing best in class customer experience and capabilities solutions to the commercial business in a product centric operating model. This role reports into the CRM product owner and is based in Singapore.
Specific responsibilities will include, but are not limited to, the following:
Required experience & skills
Preferred experience & skills
Interested parties, please apply through this link https://jnj- OR click on APPLY button.
Alternatively, you can share your CV at
EA License: 94C3609
Reg No: R
Tell employers what skills you haveCRM
Management Consulting
Microsoft Excel
Agile Project Management
Customer Experience
Change Management
User Stories
Agile
SDLC
Product Management
Customer Value
Attention to Detail
Audits
Product Development
Working Model