Account Manager - Singapore - ANACLE SYSTEMS LIMITED

ANACLE SYSTEMS LIMITED Singapore

2 days ago

Description

Roles & Responsibilities

Responsibilities:

Be the primary point of contact and build long-term relationships with customers
Help customers through email, phone, online presentations, screen-share and in person meetings
Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Forecast and track key account metrics
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
Enhance department and organization's reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
Monitor and analyze customer's usage of our product and do market research on existing competition
Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships.
Liaise between the customer and internal teams

Requirements:

Possess a Bachelor's Degree, Post Graduate Diploma, Professional Degree in relevant field
Preferably 4 years of work experience and Proven account management or other relevant experiences.
Meticulous attention to detail and accuracy.
Ability to meet and establish deadlines.
Ability to work under minimum supervision and be self-motivated.
Flexibility and the ability to thrive in a fast-paced environment.
Excellent interpersonal skills and a team player.
Experiences in the Utility Sector would have an added advantage.
Experience with enterprise software would have an added advantage

Only shortlisted candidates will be notified.

Tell employers what skills you have

Negotiation
Account Management
Microsoft Excel
Interpersonal Skills
managing relationships
Attention to Detail
Presentation Skills
Customer Satisfaction
Team Player
Business Development

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