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Customer Service Officer

    Customer Service Officer - Singapore - LCENTRAL PTE. LTD.

    LCENTRAL PTE. LTD.
    LCENTRAL PTE. LTD. Singapore

    1 day ago

    Default job background
    Full time
    Description
    Roles & Responsibilities

    LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Officer.

    Customer Service Officers are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:

    Job responsibility:

    • Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
    • Assist in student enrolments (enquiries, assessments, registration, etc.)
    • Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
    • Record keeping
    • Establishing excellent rapport with parents, children and teachers
    • Responsible for maintaining brand standards (image and presentation, safety and hygiene)
    • Ensuring a positive and nurturing learning environment

    Requirements:

    • Training will be provided
    • Proficient in standard English (required)
    • Customer-oriented (required)
    • Bilingualism is an advantage
    • 5-day work week
    • 1 weekend and 1 weekday off
    • Able to start work immediately
    • Location: North Region

    Benefits:

    • Salary: $2400
    • Progressive salary increment
    • 13th-month bonus
    • Incentives and rewards
    • Personal accident insurance
    • Hospitalisation insurance
    • Life insurance
    • Career advancement, management trainee track included

    Important: Please email your resume directly to

    Tell employers what skills you have

    organisation skills
    Microsoft Office
    Microsoft Excel
    Interpersonal Skills
    Accurate Record Keeping
    Administration
    Outstanding Customer Service
    brand standards
    Good Communication Skills
    Communication Skills
    Customer Satisfaction
    Strong presentation skills
    Team Player
    Microsoft Word
    student enrolment
    Customer Service
    Scheduling
    Customer Service Experience
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