- Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
- Assist in the loading and unloading of guests' luggage (upon guests' arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
- Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
- Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
- Deliver guests' correspondence and packages to rooms or wherever designated.
- Ensure the workplace is clean and well maintained at all times.
- Escort guests to their rooms, explaining the facilities of the hotel etc.
- Assist in driveway as required.
- To report on any loss and found item.
- Any other duties within reasonable scope as assigned.
- Prior experience in guest service and support operations would be an added advantage although training will be provided.
- Ability to converse in basic English for interaction with guests / understanding guests' needs & request.
- Able to maintain a friendly and positive demeanour.
- A team player with the ability to work with minimum supervision.
- Willing and able to perform 9 or 12 hours shift duties and able to work on weekend and during public holidays.
- Able to adhere to standard operating procedures / policies on workplace safety.
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UNION MANPOWER SERVICES PTE LTD Singapore**_Customer Service Officer - Outram Road ( 5 day) _** · **- handle and manage customers' feedback and complaints** · **- responsible to upkeep the service level to ensure service excellence delivery to both internal / external customers & partners** · **- responsible for front o ...
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1 week ago
JJ CONSULTING SERVICES SingaporeCustomer Service Officer (Office Hours/ Ang Mo Kio) · Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Trainings are provided/ Fresh Graduates Welcome · Job Responsibilities · - Provide quality customer service to customers ...
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IDP Education Ltd Singapore**About Us**: · IDP is a global leader in international education services. We help international students study in English speaking countries. Our success comes from connecting students with the right course in the right university or institution and the right country. · IDP Edu ...
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CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. SingaporeOur Client, in the **Automotive Industry **located in the **East **has opening for **Customer Service Officer. · - Incentives · - MNC Company Variable Bonus · **Responsibilities**: · - To handle operation calls · - To perform daily paperwork, invoices, raise jobs · - To stand in ...
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22 hours ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a MNC in Manufacturing Industry. Due to their current expansion plan, they are looking for a Customer Service Officer to join their Sales Team, in hopes of developing the current high performing team. They are located in the West area - easily accessible. · **Duti ...
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JJ Consulting Services SingaporeOur Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. · Customer Service Officer (Office Hours /Ang Mo Kio) · Trainings are provided/ Fresh Graduates Welcome · **Responsibilities**: · - Provide quality customer service to customer ...
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RECRUITPEDIA PTE. LTD. SingaporeOur client is an established company specialising in tourism and entertainment. They are expanding and growing at a fast pace and now looking to hire a Customer Service Officer to support the growth. They are located in Town - easily accessible. · Duties of Customer Service Offic ...
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Customer Service Officer
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NSEARCH GLOBAL PTE. LTD. SingaporeOur client, one of world's largest financial services institutions is looking for: · **Customer Service Officer** · **Responsibilities**: · - Deliver personalized service to customers in call centre on banking products and services enquiries in an effective and efficient manner · ...
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Pan Pacific Hotels Group Singapore**Singapore*** · **Pan Pacific Singapore*** · **Rooms*** · **Job Grade**: · Full Time · Based on the philosophy of providing personalised care from genuinely caring, Pan Pacific Singapore strives to be the hotel of choice for guests, associates and stakeholders. Over 300 valued a ...
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Customer Service Officer
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Customer Service Officer
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Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$2000 - S$3000 per month- Reference: · - BBBH10477_ Contact: · - Jeanette Yeo- **Customer Service Officer - 2 Years Contract - Singapore** · Looking for a Customer Service Officer with 1+ year of call centre experienc ...
Guest Services Officer - Singapore - WORLDWIDE HOTELS MANAGEMENT (H) PTE. LTD.
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Description
Roles & ResponsibilitiesJob Description & Requirements
Requirements:
Coaching
Front Office
Restaurants
Currency
Housekeeping
Interpersonal Skills
Workplace Safety
Property
Unloading
Spa
Transportation
Opera
Team Player
Customer Service
Directing
Hospitality
