- Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes.
- Responds to fab issues by communicating with other engineers. Verifies operational quality of system equipment with assistance.
- Demonstrates the ability to follow all checklists and procedures. Ensures correct Revs of procedures and schematics are available prior to performing work with supervision.
- Strives to perform BKM's assisted. Uses knowledge management systems. Follows all IP guidelines.
- Able to diagnose and resolve basic technical problems. Understands and supports escalation plan. Supports seniors for Day-Day CM resolution. Seeks to learn and understand fundamental theories. Learns to read and understand circuit diagrams. To train / OJT in primary product and platform.
- Learns and applies diagnostic techniques and the use of documentation and test equipment with assistance from senior engineers.
- Develops the ability to represent Applied Materials to the customer. Uses good customer service skills at all times while maintaining a professional demeanor. Displays respect for the customer by maintaining an orderly work area.
- Complies with all safety procedures and consistently demonstrates safety as a value.
- Develops skills to perform basic activities in own job.
- Understands how the assigned duties integrate with others in the team.
- Develops responsibility for customer satisfaction within work area.
- Has no supervisory responsibilities.
- Uses existing procedures to solve straightforward problems; has limited opportunity to exercise discretion.
- Impacts the accuracy of own work; receives close supervision; duties are clearly defined, and methods and tasks are described in detail.
- Uses communication skills and common courtesy.
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Customer Engineer
Found in: Talent SG 2A C2 - 7 hours ago
APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD. SingaporeRoles & Responsibilities · Job Description · Key Responsibilities · Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with min ...
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Customer Engineer
Found in: Talent SG C2 - 3 days ago
Boeing Singapur, Singapore Full timeDescription · Qualifications: As a provider of cutting-edge aircraft retrofit solutions, Boeing Global Services (BGS) is expanding the Customer Engineering team to continue providing exceptional customer service and technical expertise. · Currently, Boeing Singapore is looking ...
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Customer Engineer
Found in: Talent SG C2 - 3 days ago
Applied Materials Singapur, Singapore Full timeKey Responsibilities: · Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. · Responds to fab issues by communicating with other engineers. Verifies operational quality of system ...
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Customer Engineer
Found in: beBee S2 SG - 19 hours ago
Applied Materials Singapore Paid WorkKey Responsibilities: · Performs all standard service activities through Tier I with assistance. Able to perform routine preventative maintenance within established timeframes. · Responds to fab issues by communicating with other engineers. Verifies operational quality of system ...
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Customer Service Engineer
Found in: Talent SG 2A C2 - 6 days ago
GMP TECHNOLOGIES (S) PTE LTD SingaporeRoles & Responsibilities · Responsibilities · Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC. · Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly. · Conform always ...
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Customer Support Engineer
Found in: Talent SG 2A C2 - 2 days ago
HHI SOLUTIONS PTE. LTD. SingaporeRoles & Responsibilities · Company Description · We are providing end-to-end solutions to the most highly innovative Semiconductor Foundry. · Role Description · This is a full-time on-site role for a Customer Support Engineer located in Singapore. The Customer Support Engineer wi ...
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Customer Service Engineer
Found in: Talent SG 2A C2 - 4 days ago
SPECTRIS PTE. LTD. SingaporeRoles & Responsibilities · Essential Duties and Responsibilities: · Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC. · Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action dire ...
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Customer Service Engineer
Found in: Talent SG 2A C2 - 3 days ago
BRIGLLENT HUMAN RESOURCES PTE. LTD. SingaporeRoles & Responsibilities · Company: Our client is a multinational corporation specializing in port services within the Southeast Asia region. We seek a Customer Service Engineer proficient in electrical and mechanical engineering and skilled in communication to facilitate coordin ...
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Customer Quality Engineer
Found in: Talent SG 2A C2 - 11 hours ago
PERSONNEL LINK JOBHUB PTE. LTD. SingaporeRoles & Responsibilities · Coordinate, maintain and improve customer-oriented quality system · Manage and track customer KPIs · Support and participate on PFMEA · Develop Inspection Plan for new products · Lead in solving quality issues and technical problems · Manage customer cl ...
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Customer Service Engineer
Found in: Talent SG 2A C2 - 6 days ago
RECRUIT EXPERT PTE. LTD. SingaporeRoles & ResponsibilitiesProvide pre and post technical support to customer on machine vision application. · Estimate and qualify new products. · Requirements: · Diploma in Electrical/Optics Engineering or equivalent · At least 3 years of experience on machine vision application. ...
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Customer Success Engineer
Found in: Talent SG 2A C2 - 3 days ago
ELITEZ PTE. LTD. SingaporeRoles & Responsibilities · Position Overview: · Customer Success Engineer provides technical support and ensures the success of our client's post-implementation. He/She is an authority on product architecture in its entirety, showcasing individual expertise in software · and ade ...
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Customer Success Engineer
Found in: Talent SG 2A C2 - 5 days ago
ELITEZ & ASSOCIATES PTE. LTD. SingaporeRoles & Responsibilities · We are hiring · The successful imcumbent: · Customer Success Engineer (CSE) provides technical support and ensures the success of our client's post-implementation. He/She is an authority on company's product architecture in its entirety, showcasing indi ...
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Customer Support Engineer
Found in: Talent SG 2A C2 - 7 hours ago
JULIAN GREY CORPORATE ADVISORY PTE. LTD. SingaporeRoles & Responsibilities · Company's Profile · Julian Grey's client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team. · Responsibil ...
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Customer Engineer, Thermal
Found in: Talent SG C2 - 3 days ago
Vertiv Singapur, SingaporeWho we are: · Nearly all aspects of our lives involve the use of technology. It is how we work and play and do anything in between. This connectivity or use of data is built into the very fabric of our society. It is vital to human progress. Vertiv believes there is a better way ...
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IT Customer Support Engineer
Found in: Talent SG 2 C2 - 6 days ago
SMART FORTE CONSULTING LLP Singapur, SingaporeRoles & ResponsibilitiesTo advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.) · Handle customer compliments / complains, crisis prevention, problem solving · Manage projects from end to end · To analyze existing processes and suggest improvement ...
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Customer Support Engineer
Found in: Talent SG C2 - 3 days ago
Mercy Corps Singapur, Singapore Full timeABOUT THE JOB · We are looking for a Customer Support Engineer to join our Customer Support team. This individual will be responsible for working with our external customers to provide them with overall product/software support and resolve any other technical issues that may ari ...
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Customer Support Engineer
Found in: beBee S2 SG - 19 hours ago
NETCRACKER TECHNOLOGY SINGAPORE PTE. LTD. Singapore Full timeb' · Responsibilities Provide post-production support services for the customers, including the following activities: · Analyze, identify, prioritize and assist in resolution of issues in production environments · Analyze, categorize and assist in development by application enh ...
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Engineer, Customer Success
Found in: beBee S2 SG - 1 day ago
ST Engineering Singapore Full timeResponsibilities: Provide technical assistance (remotely and onsite) to ST Engineering iDirect's customers · Identify, follow-up, resolve and document customer technical complaints with regular feedback to management and customer · Handle TAC tickets and resolve customer techni ...
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Operations and Customer Quality Engineer
Found in: Talent SG 2A C2 - 1 day ago
APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD. SingaporeRoles & Responsibilities · Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the company, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard proc ...
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Customer Engineer, Google Cloud
Found in: Talent SG 2A C2 - 1 day ago
GOOGLE ASIA PACIFIC PTE. LTD. SingaporeRoles & Responsibilities · PRODUCT AREA · Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustai ...
Customer Engineer - Singapore - APPLIED MATERIALS SOUTH EAST ASIA PTE. LTD.
Description
Roles & ResponsibilitiesJob Description
Key Responsibilities:
Functional Knowledge:
Business Expertise:
Leadership:
Problem Solving:
Impact:
Interpersonal Skills:
Customer Service Skills
Test Equipment
Leadership
Scalability
Hardware
Cloud Computing
Interpersonal Skills
Google Cloud Platform
Knowledge Management
Problem Solving
Reliability
IP
Pressure
Communication Skills
Customer Satisfaction
Technical Sales
