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Customer Support Engineer - Singapore - JULIAN GREY CORPORATE ADVISORY PTE. LTD.
Description
Roles & ResponsibilitiesCompany's Profile
Julian Grey's client is a global semiconductor equipment provider, specializing in inspection solutions for various industries. They have offices in APAC and are seeking motivated individuals to join their growing team.
Responsibilities
• Deliver both pre and post-technical assistance to customers regarding their vision needs.
• Offer comprehensive technical support to address customer inquiries and concerns.
• Conduct on-site services to ensure optimal customer satisfaction.
• Assess and qualify new products for effective integration and performance.
Requirements
• Profound grasp of camera, lens, and optical systems.
• At least 3 years of hands-on experience in machine vision applications.
• Willingness and ability to travel on short notice.
• Diploma or Degree in Electrical or Optics Engineering.
• Prior experience in AOI (Automated Optical Inspection) is highly valued.
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Bryan Tay Reg No. R
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568
UAT
Troubleshooting
Oracle
Hardware
Customer Support
System Integration
Information Technology
Ticketing Systems
SQL
Networking
Python
SaaS
Communication Skills
User Acceptance Testing
Customer Satisfaction
Java
Databases
Software Development
Able To Work Independently
Technical Support