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    L2 production support - Singapore - LYNEER CORP (SINGAPORE) PTE. LTD.

    LYNEER CORP (SINGAPORE) PTE. LTD.
    Default job background
    Description
    Roles & Responsibilities
    • 3 to 6 years of experiences. Perform work in shifts to provide 24/7 on-site or on-call support
    • To support linux/Java/MariaDb applications.
    • Incident and Problemmanagement
    • Should have knowledge on SRE. Best practices and able to adhere to SRE guidelines in the work.
    • Provide root cause analysis techniques to determine cause and resolve complex system issues.
    • Perform post-resolution follow-ups to ensure problems have been adequately resolved.
    • Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
    • Work with onsite and offshore teams across multiple technologies/applications
    • Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
    • Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
    1. Shift Timing
      1. Morning shift 6am to 3pm
      2. General shift 9am to 6pm.
      3. Afternoon shift 2pm to 11pm
      4. Night shift 10pm to 7am.

    Need to support including night shift, weekends and public holidays

    Tell employers what skills you have

    Oracle
    Management Development
    Physics
    Investment Banking
    Root Cause Analysis
    Scripting
    Throughput
    Unix
    SQL
    Application Support
    Python
    Banking
    Performance Tuning
    ITIL
    Java
    Linux

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