- Communicate with our customers in executing export bookings.
- Prepare various export documentation.
- Command in internal export management systems.
- Understand and follow internal standards and process to execute bookings.
- Prepare and document customer's requirements in SOP database.
- Screening of customer's creditability before shipment.
- Screening of denied parties before shipment.
- Comprehend internal quality standards and compliance policies. Apply in day-to-day execution of bookings.
- Handle billings to clients accurately and timely.
- Maintain good relationships with service providers (Shipping lines, trucking companies and CFS Provider and others involved).
- Declare permits if require after passing Customs Competency test.
- Timely responses to emails within 24 hours and phone communication within the same day.
- Escalation of problems to Management when necessary
- Take up additional tasks as required to meet the Department's needs and goals.
- Meeting 52 hours Training hours per year.
- Provide excellent customer services to both internal and external customers.
- Think positively with "CAN DO" and responsible attitude, while considering capacity and timeframe to complete assigned tasks.
- Perform assigned tasks with great accuracy and in a timely manner
- Good organization skills of priorities and tasks
- Be a good team player with teamwork spirit.
- Demonstrate initiatives in all co-ordination work.
- Minimum tertiary educational level
- 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
- Understanding of ocean documentation process or experiences in the industry is preferred but not mandatory.
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Pro-active, strong organizational skills.
- Good computer skills (Excel, Word) and problem-solving skills.
- Fluent in English.
- Advocate of company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
- No more than normal physical effort or positional stress required. Intermittent walking, sitting or standing with normal expenditure of energy.
- Good working environment, almost complete absence of disagreeable elements. Minimum exposure to adverse or hazardous working conditions.
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Agent - Ocean Export
Found in: Talent SG C2 - 1 hour ago
Expeditors Singapur, Singapore Full timeJob Description · Scope of Position: · To provide exceptional customer service to both internal & external customers and to achieve department's objectives for timely freight processing, and associated admin tasks within the set KPI. · Major Duties and Responsibilities: · Comm ...
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Agent, Ocean Export Gateway
Found in: Talent SG C2 - 3 days ago
Expeditors Singapur, Singapore Full timeJob Description · Job Purpose: · To plan and facilitate Expeditors in/outbound LCL transshipment consolidation program for economies of scale, control, and security. · Work closely with Team Lead to support strategic planning and initiatives to meet department goals. · Promote S ...
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HALFORD AIR CARGO (S) PTE LTD SingaporeRoles & ResponsibilitiesDelivery of import air/ocean customs clearance goods · Collection of export cargoes · Able to work independently · Literacy in standard English language · Able to multitask if given other job task · Tell employers what skills you have · Good Driving Rec ...
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Found in: Talent SG 2 C2 - 1 hour ago
LAM SOON SINGAPORE PTE LTD Singapur, SingaporeRoles & Responsibilities · Responsibilities · Plan, schedule and process orders shipments on a timely basis · Negotiate freight rates and book shipment and arrange delivery of goods via approved carriers/transporter · Prepare and ensure all shipping documents as per customer requ ...
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Found in: Talent SG 2A C2 - 1 hour ago
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ETTON TECHNOLOGY SUPPLY CHAIN PTE. LTD. SingaporeRoles & ResponsibilitiesHandle customers' orders for Air, Ocean, customs clearance, and Transportation for local delivery and Shipping freight forwarders (for Import & Export /Cross Trade) · Liaise with carriers, vendors & overseas offices for export/import shipment bookings · Ma ...
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RRECRUITER INT PTE. LTD. SingaporeRoles & Responsibilities · Job Responsibilities: · • Demonstrate and promote (air and ocean) freight services to both existing and potential customers. · • Proactively seek out new customer opportunities. · • Gain insight into customer needs and recommend appropriate solutions. · ...
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UNITED PERSONNEL SERVICES SingaporeRoles & Responsibilities · Our client is an international ISO tank containers transportation and freight services provider. Their office at Jurong East is currently looking for a Logistics Customer Service Assistant to join their team. · Salary: $3,000 · Work location: Jurong Gat ...
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Customer Service Executive
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HTZ RESOURCES SingaporeRoles & Responsibilities · Your Role · We are looking for a Customer Service Executive to facilitate and manage daily freight forwarding activities. · What Will You Do · Responsible for facilitating and managing activities involving sea export, sea import, warehouse and truck. · ...
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Shipping Executive
Found in: Talent SG 2 C2 - 1 hour ago
LOGISTEED ASIA-PACIFIC PTE. LTD. Singapur, SingaporeRoles & Responsibilities · Benefits: · Company bus to & from Woodlands, Choa Chu Kang, Jurong East, Marsiling, Buona Vista, Tiong Bahru · AWS / 13-month payout · Variable Bonus · Medical Insurance · Job Description: · Process all Air and Ocean export shipments in accordance to cu ...
Agent - Ocean Export - Singapur, Singapore - Expeditors
Description
Job Description
Scope of Position:
To provide exceptional customer service to both internal & external customers and to achieve department's objectives for timely freight processing, and associated admin tasks within the set KPI.
Major Duties and Responsibilities:
Expectations:
Qualifications
Culture:
Working Condition