Application support analyst - Singapore - TANGSPAC CONSULTING PTE LTD

TANGSPAC CONSULTING PTE LTD Singapore

1 week ago

Description

Roles & Responsibilities

Banking client with large IT support team in Singapore is looking to hire IT Application / production support Analyst to provide global support for their mission critical banking systems

Providing Application support to a few mission critical application
Provide level 2 support to requests from various areas of the business and investigate and troubleshoot issues.
Performing root cause analysis
Ensuring timefly resolution especially for high severity incidents to business users
Providing updates on problems / issues reported
Ensuring processes are followed
Working with level 3 support and development team for unresolved issues

Requirements :

Minimum 5+ years of experience working in supporting mission critical high volume applications
Strong troubleshooting, analytical and problem solving skills
Experience working in banking industry is a must
Able to work under pressure
Good knowledge in ITIL
Min 4 years of experience working with Windows
Experinece in support .Net application is a plus
Good expeience working with RDBMS
Experience working with SQL Server, powershell
Good communication skills

Interested candidates please email your latest resume to

Tell employers what skills you have

Troubleshooting
Oracle
Powershell
Root Cause Analysis
Scripting
Unix
SQL
Good Communication Skills
Application Support
SQL Server
Windows
Banking
ITIL
Java

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