- Apply your knowledge of Linux desktop, applications, authentication and security
- Demonstrate your knowledge of TCP/IP and wired & wireless networking on Ubuntu Desktop and Ubuntu Server
- Act as the technical authority and utilise your experience with popular open source software
- Provide advice on deployed architecture, implementing solutions for complex problems
- Debug Ubuntu Desktop issues and contribute code to help fix them
- Communicate regularly with the customer team about ongoing issues
- BA/BS degree in Computer Science or related technical field
- Open source experience
- Professional support experience with Linux desktop (preferably Ubuntu or other Debian-based distros)
- Familiarity with PC and/or laptop hardware as well as SBCs e.g. Raspberry Pi
- Familiarity with Debian or Snap packaging
- Experience with GNOME, GTK, Python, or C
- Experience with or willingness to learn new technologies, including Snaps, WSL and others
- Must be able to speak English fluently
- Excellent communication skills and extensive experience in customer-facing positions
- High motivation, ability to multi-task and follow-up reliably on commitments
- Ability to travel
- Join a well known brand within Software / SaaS
- Flexible working options
- Opportunity to make a positive impact
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Linux Desktop Support Engineer - Singapur, Singapore - Canonical
6 days ago
Description
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
The Role
This is an opportunity for an open source technologist who enjoys solving problems under pressure.
Ideal Profile
If you have a passion for the latest open source technologies, technical support, development, desktop technologies and networking, you will love the Desktop Support Engineer role at Canonical.
The successful Desktop Support Engineer will have:
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What's on Offer?