- End user support
- Assist in Operating Systems Migration and related support.
- Support and troubleshooting of hardware and software failures or problems.
- Responsible for correcting all problems associated to supported list of End User Equipment and Software.
- Installation of software/application.
- Provide accurate and timely documentation in IT Service Management Tool.
- Closing all assigned and resolved Incidents; focus on ticket resolution within SLA.
- Synchronizing application settings to environment requirement.
- Relocation of computer devices and peripherals.
- Setting up of the end users profiles for applications.
- Proactive update , to guide and follow up to end users.
- Diploma in Information Technology, Computer Engineering or related field
- At least 1 year relevant work experience
- With Desktop support, Service Desk or Helpdesk experience would be an advantage
- Hardworking , positive attitude
- Working location at Raffles Place (Bank environment)
- 5 days work (9am to 6.30pm)
- Salary $2700 - $3000
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IT Desktop Support Engineer - Singapore - SMART FORTE CONSULTING LLP
Description
Roles & ResponsibilitiesJob Requirements
Interested applicants please send in your MS Word resume. Shortlisted candidates will be contacted very soon. Thank you.
Tell employers what skills you haveInformation Technology and Services
Troubleshooting
Microsoft Office
Computer Engineering
IT Helpdesk
Technical customer support
IT Hardware Support
Customer Support
ITSM
Desktop Support
IT hardware
IT-Service desk
Information Technology
Computer Hardware
Operating Systems
technical helpdesk
Technical Support