- Support real-time Data/Data flow on a minute by minute basis
- Support applications running on Linux and Windows Operating Systems
- Familiarity with the Linux OS environment will be preferred.
- Diagnose/Fault find Data/Systems problems
- Configure/Format data for external clients
- Liaise with other support team members globally (London, Americas, Tokyo, Sydney, Manila) to resolve customer/system/installation/production issues
- The role includes some weekend work
- The role will typically involve shift work and coverage during public holidays
- Responsibility for ensuring that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility. It is your responsibility to ensure compliance with operational risk requirements (e.g. cultural behaviors, security policies and regulatory requirements)
- Complete any and all mandatory trainings by the required deadlines
- Act with integrity and due skill, care and diligence in carrying out your duties and
- Any other duties requested by Data and Analytics Management
- Minimum of 4 years IT experience in the financial markets
- Understanding of Linux/Unix Operating System and commands & shell-scripting
- General understanding of basic networking concepts (e.g. routers, firewalls, VLAN switches)
- Familiarity with Windows Operating Systems
- Basic knowledge of Microsoft Excel using Real-Time dat a
- The candidate must be able to demonstrate knowledge of at least 2 of the
- RMDS/TREP backbone
- Strong understanding of Linux operating systems
- Scripting Python or Linux-Shell scripting
- Configuration of Geneos ITRS monitoring software
- Refinitiv Contributions Channel
- FIX protocol as used for Market data
- Microsoft SQL Server
- Strong Microsoft Server OS level troubleshooting
- Market Data Terminals (Eg: Refinitiv workspace "also known as Thomson Reuters Eikon", Bloomberg)
- Understanding network topologies e.g multicast, troubleshooting, and packet capturing and analysis
- Knowledge of financial industry terms & verbiage, and real time data
- Communicates effectively and efficiently to internal and external stakeholders
- Demonstrates strong customer focus
- Constructively handles disagreements to reach a resolution
- Handles situations and problems with innovation and creativity - ability to "think-out-of-the-box"
- Shows evidence of being comfortable working in fast paced or pressured environments
- Works ethically and shows respect for both professional and company values
- Excellent attention to detail, highly organized with a proactive approach
-
Support Engineer
5 days ago
ADOMITA TECHNOLOGIES PTE. LTD. SingaporeDetailed JD: · Mandotory Skills - AS/400 · Desired Skills - GMI · Domain - Banking ...
-
IT Support Support Engineer
1 week ago
HRLINKED ASIA SEARCH & CONSULTANCY PTE. LTD. SingaporeIT Support Engineer · Role · - Provide all levels of End User support · - Effectively interfaces with executive-level staff and\or their administrative teams to understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues. · - M ...
-
IT Support Engineer
1 week ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
-
IT Support Engineer
1 week ago
MIDALAN (PTE. LTD.) SingaporeAs IT system operational engineer support our client's global business systems Ecommerce. · - Investigate and diagnose relevant system problems and resolve it independently. · - Coordinate engineers across different teams to offer the solution. · - Create/track/close incidents or ...
-
IT Support Engineer
1 week ago
TRINITY CONSULTING SERVICES PTE. LTD. Singapore**Job Scope** · - To provide Application and hardware support for systems installed and run at the customer site. · - To provide support to partners/vendors in system maintenance and troubleshooting of production issues. · - To perform Preventive maintenance every 4 months, work ...
-
Support Engineer
4 days ago
Shine Precision Engineering Pte Ltd SingaporeCompany · Shine Precision Engineering Pte Ltd · Designation · Support Engineer · Date Listed · 14 Jun 2023 · Job Type · Entry Level / Junior Executive · - Intern/TS · Job Period · Flexible Start, For At Least 5 Months · Profession · Manufacturing · Industry · Precision Engineerin ...
-
IT Support Engineer
1 week ago
systemsGo SingaporesystemsGo is seeking an IT Support Engineer to support a luxury brand · **Location**: · Ngee Ann City, Singapore · **Scope**: · - IT Support for SG office( 3 office users) & Boutique (3 boutiques) · - Remote support for MY & TH boutiques (2 boutiques for each market) · - IT coord ...
-
IT Support Engineer
1 week ago
Singapore Technologies Engineering Ltd Singapore**Date**:17 Aug 2021 · **Location**: Singapore, SG · **Company**:ST Engineering Group · Job Req ID: 1117 · - Manage Data Centre computer systems, including software, hardware and networks. · - Responsible for installing, and supporting the entire system or specialize in one area ...
-
IT Support Engineer
1 week ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a global MNC, one of the most established pioneers in the Chemical industry. Due to business needs, they are now recruiting a IT Support Engineer to be part of their IT Team for ongoing transformation projects. They are located in the West - easily accessible. · * ...
-
IT Support Engineer
2 days ago
Ascentis Pte Ltd Singapore**About Us**: · A.MI represents Ascentis and Meet Isaac. It is a brand name adopted by both companies to represent our deeply-rooted relationship. Ascentis continues to pioneer on CRM, loyalty and rewards technology while Meet Isaac focuses on creative, digital marketing and cust ...
-
IT Support Engineer
1 week ago
ST Engineering Group Singapore**IT Support Engineer**: · **Date**:17 Aug 2021 · **Location**: Singapore, SG · **Company**:ST Engineering Group · Job Req ID: 1117 · - Manage Data Centre computer systems, including software, hardware and networks. · - Responsible for installing, and supporting the entire system ...
-
IT Support Engineer
6 days ago
Volt Singapore SingaporeIT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract - Singapore** · Currently looking for a IT Support Engineer to provide End User Support / Desktop Management / User Account and License Manag ...
-
IT Support Engineer
1 week ago
RAM E PTE. LTD. SingaporeWe have an immediate vacancy for **IT Support Engineer **with our company. · **Higher NITEC / Diploma in **Computer Engineering **or a similar field**: · - At least 1 year of experience in technical support, systems administration, or a related field. · - Strong problem-solving a ...
-
IT Support Engineer
6 days ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
-
IT Support Engineer
1 week ago
Halcyon Knights SingaporeIT Support Engineer · - Permanent role · - This role is in Alexandria · Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or a similar role: · **Outline of this role includes**: · - Installing and configuring computer hardw ...
-
IT Support Engineer
1 day ago
RECRUITPEDIA PTE. LTD. Singapore**Our client is a Global MNC, one of the leading players in the Medical Devices sector. Due to business needs, they are now recruiting an IT Support Engineer (Navision System) to be part of their team for ongoing transformation projects. They are located in the East - easily acce ...
-
IT Support Engineer
5 days ago
SMART FORTE CONSULTING LLP SingaporeTo advise and support on customer's hardware issues / requirement (Upgrade of Ram etc.) · - Handle customer compliments / complains, crisis prevention, problem solving · - Manage projects from end to end · - To analyze existing processes and suggest improvement plans to increase ...
-
IT Support Engineer
1 week ago
DYNAMIC HUMAN CAPITAL PTE. LTD. SingaporePermanent position · - Career Progression · - Working location will be shifting from Sungei Kadut Avenue to Leng Kee Road by end of 2023 · **Responsibilities** · The IT Support Engineer's responsibilities include resolving basic network and printer issues, configuring operating s ...
-
IT Support Engineer
1 week ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
-
Support Engineer
6 days ago
MARKETING M&E 2000 PTE. LTD. Singapore**Responsibilities**: · - Engaged in sizing, calculation, design layout, quantities and estimation based on drawings. · - Provide technical support to Sales team. · - Preparation of quotation and technical proposal. · - Prepare drawings and other technical submittals. · - Attend ...
Market Data Technical Support Engineer - Singapore - TP ICAP
Description
The TP ICAP Group is a world leading provider of market infrastructure.Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
The Group is home to a stable of premium brands. Collectively, TP ICAP is the largest interdealer broker in the world by revenue, the number one Energy & Commodities broker in the world, the world's leading provider of OTC data, and an award winning all-to-all trading platform.
The Group operates from more than 60 offices in 27 countries. We are 5,300 people strong. We work as one to achieve our vision of being the world's most trusted, innovative, liquidity and data solutions specialist.
About Parameta
Parameta Solutions, the data and analytics division of inter-broker dealer TP ICAP, is a leading global provider of OTC Market Data. From pre to post trade, their solutions help clients manage complex markets more effectively.
In May 2022, the firm became an FCA authorized benchmark administrator. This license has allowed the company to take on administration of the nine TP ICAP interest rate swaps benchmarks that were previously administered by Moorgate Benchmarks. In April 2023, the firm was also approved as an ESMA authorised benchmark administrator, making it the first IDB to administer OTC benchmarks and indices across Europe AND the UK.
Central to Parameta's purpose is partnering with clients to create true value. The team is focussed on helping clients navigate changing market conditions, not only by providing world-class proprietary data but also the analysis and insight that will fuel their strategies.
Role Overview
An exciting hybrid opportunity for a motivated and experienced individual to be part of a team charged with the implementation and support of Global Trading Systems. This is a high profile business & external client facing role that works with the core technologies that make TPICAP the leader in the electronic trading business. The team manages and delivers large real-time data sets used by global financial institutions. You will be joining a highly adaptable and self-motivated team of employees, implementing and supporting our Trading infrastructure platforms and applications. The rewards of your hard work, initiative and innovation will be internal and interdepartmental growth opportunities.
Critical to the role is focus on day-to-day support and implementation of TP ICAP trading systems, documentation, and automation of existing procedures. The candidate will need to maintain and develop internal customer relationships and participate in team building exercises.
Role Responsibilities:
Essential
following :
Not The Perfect Fit?
Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background. If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply. You may be the ideal candidate for this position or another opportunity within our organisation. Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution. Don't hesitate to take the leap and explore the possibilities. Your potential is what truly matters to us.
Company Statement
We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere. That's why we're building a culture where everyone plays a part in making people feel welcome, ready and willing to contribute. TP ICAP Accord - our Employee Network - is a central to this. As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.
Location
Singapore - 50 Raffles Place - Singapore
