Jobs

    patient care executive - Singapore - ASPENHEALTH PTE. LTD.

    ASPENHEALTH PTE. LTD.
    ASPENHEALTH PTE. LTD. Singapore

    1 week ago

    Default job background
    Description
    Roles & Responsibilities

    Job Description:

    • Provides coordinated care to Patients and Clinic Assistants / Managers by developing, monitoring and evaluating interdisciplinary care
    • Schedule appointments and maintain a patient care database by entering new information as it becomes available; verifying findings and reports and backing up data
    • To handle day to day operational issues and to ensure that they are resolved in a proper and timely manner
    • To provide effective and efficient full admin support to the team
    • Maintains quality service by establishing and enforcing organisation standards, including but not limited to managing and resolving patient feedback from various platforms
    • Maintains clear channel of communication with CA/CMs across all clinics via GChat/clinic chats
    • Handles appointment bookings and answers queries
    • Arranges appointments and addresses queries relating to various national health initiatives
    • Coordinates and follows up with corporate medical services requests
    • To carry out any other duties and responsibilities as may be assigned

    Job requirements:

    Criteria / Requirement:

    • Able to commit in working on weekends and/or Public Holidays
    • Bilingual
    • Computer-Literate
    • Diploma / Degree Preferred, Fresh Graduate are welcome to apply
    • Relevant healthcare-related qualifications and/or customer service experiences will be an advantage

    Who will be suitable in this role?:

    • Proactive in learning and comfortable to get hands-on
    • Diligent and someone who has high integrity
    • Able to multitask with due diligence, speed and accuracy
    • Ability to manage work pressures under fast-paced environments
    • Reliable and dependable nature

    Work Environment & Benefits?:

    • On-job training is provided
    • Transport welfare is provided
    • Career Progression based upon individual competency and performance
    • Attractive OT pay for staff willing to work over and beyond their usual duties
    Tell employers what skills you have

    Health Promotion
    Microsoft PowerPoint
    Referrals
    Able To Multitask
    Microsoft Excel
    Written English
    Due Diligence
    Quality Improvement
    Customer Care
    Channel
    Nursing
    Microsoft Word
    Customer Service
    Screening
    Nursing Care
    Online Research

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