Jobs

    Asia Pacific - Singapur, Singapore - Shiseido

    Shiseido
    Shiseido Singapur, Singapore

    5 days ago

    Default job background
    Description

    MAIN PURPOSE

    The RTR Regional Business Solutions Lead will working closely with the Regional Business Solutions Manager and Global Business Solution Team, as a Finance RTR Lead in APAC. He/She will manage the overall process of AMS L1 on support on Finance function across APAC organisation and be responsible for leading Finance function and related cross-functional/technical/process issue resolution and coordination within the AMS team, escalating as necessary.

    KEY RESPONSIBILITIES

  • Manage the overall process of AMS L1 on support on RTR / Record to Report (FICO) area ensuring smooth functional operations across APAC organisation.
  • Work with Global Business Solution team, affiliate stakeholders, key users and System Integrators in RTR functions
  • Support RTR (FICO), Business Planning and Consolidation (SAP BPC) and expense claim (concur) functions.
  • Identify gaps and related system needs, while recommending improvements and workarounds towards best practice by rolling out standard solution.
  • Plan, Track, analyze and report solution progress to Business Solution manager.
  • Monitor, review and resolve escalated issues relating to Finance functional area with RCA and CAPA processes.
  • Lead a team of Finance AMS support professionals, providing mentorship and supports.
  • Responsible for Finance support, SLA on Incidents, Problems and Change Requests and provide intervention guidance and proactive solutions when required.
  • Quantify, document and monitor benefits of process improvements.
  • Support planning, coordination and execution of workshops/trainings involving IT and end-users.
  • Involve in project rollouts for RTR, BPC processes.
  • Any other ad-hoc duties assigned.
  • REQUIREMENTS

  • Bachelor's Degree in I.T, Computer or related field
  • Minimum 5 years in SAP FICO experience
  • Experienced in managing the SAP support team/contractors for SAP FICO area.
  • Experience and knowledge of key integration points between SAP modules
  • Business knowledge and process design skills especially in SAP Finance / Record to Report.
  • Experienced in system integrations between SAP systems, and with 3rd parties systems.
  • Possess basic knowledge of SAP authorization troubleshooting.
  • Team management and coordination skills for virtual, cross-cultural teams
  • Effectively communicates technical concepts to users and business concept to tech team.
  • Set, manage expectations, handle difficult/sensitive situation tactfully and defuse tension.
  • Self-motivated and detail-oriented
  • Experience working with geographically diverse teams.
  • Collaborate well in cross functional matrix environment.
  • Good problem solving, troubleshooting skills and able to work independently.
  • Project management, ITIL and AMS team operation experiences.
  • Excellent analytical, interpersonal skills and proficient in English.
  • Ability to speak other languages will be an added advantage. Example, Mandarin, Bahasa Malaysia/Indonesia, Thai, Japanese, Korean etc


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