Desktop Support Engineer - Singapore - THE HACENS TALENT PTE. LTD.

THE HACENS TALENT PTE. LTD. Singapore

5 days ago

Description

Roles & Responsibilities

Job Description & Requirements

5 years of experience in desktop support, maintenance, and basic infrastructure/network troubleshooting.
Knowledge of ITIL processes and practices.
Basic understanding of infrastructure and network concepts, including TCP/IP, DNS, DHCP, and network protocols.
Strong technical knowledge of desktop operating systems, applications, and hardware.
Excellent problem-solving and troubleshooting skills.
Strong communication and customer service skills.
Ability to work independently as well as in a team environment.
Flexibility to work outside of normal business hours, if required.

Education Requirement

Relevant certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), ITIL Foundation Certification, or basic networking certifications (e.g., CCNA) are a plus.

Tell employers what skills you have

Customer Service Skills
A+
Troubleshooting
Hardware
Ability To Work Independently
CCNA
Outsourcing
DHCP
VDA
IT Operations
Networking
Operating Systems
Windows
ITIL
DNS

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