-
Support Engineer
6 days ago
ADOMITA TECHNOLOGIES PTE. LTD. SingaporeDetailed JD: · Mandotory Skills - AS/400 · Desired Skills - GMI · Domain - Banking ...
-
IT Support Support Engineer
1 week ago
HRLINKED ASIA SEARCH & CONSULTANCY PTE. LTD. SingaporeIT Support Engineer · Role · - Provide all levels of End User support · - Effectively interfaces with executive-level staff and\or their administrative teams to understand the issues they are experiencing, and perform diagnostic procedures to isolate and resolve the issues. · - M ...
-
IT Support Engineer
1 week ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
-
IT Support Engineer
1 week ago
MIDALAN (PTE. LTD.) SingaporeAs IT system operational engineer support our client's global business systems Ecommerce. · - Investigate and diagnose relevant system problems and resolve it independently. · - Coordinate engineers across different teams to offer the solution. · - Create/track/close incidents or ...
-
IT Support Engineer
1 week ago
TRINITY CONSULTING SERVICES PTE. LTD. Singapore**Job Scope** · - To provide Application and hardware support for systems installed and run at the customer site. · - To provide support to partners/vendors in system maintenance and troubleshooting of production issues. · - To perform Preventive maintenance every 4 months, work ...
-
Support Engineer
5 days ago
Shine Precision Engineering Pte Ltd SingaporeCompany · Shine Precision Engineering Pte Ltd · Designation · Support Engineer · Date Listed · 14 Jun 2023 · Job Type · Entry Level / Junior Executive · - Intern/TS · Job Period · Flexible Start, For At Least 5 Months · Profession · Manufacturing · Industry · Precision Engineerin ...
-
IT Support Engineer
1 week ago
systemsGo SingaporesystemsGo is seeking an IT Support Engineer to support a luxury brand · **Location**: · Ngee Ann City, Singapore · **Scope**: · - IT Support for SG office( 3 office users) & Boutique (3 boutiques) · - Remote support for MY & TH boutiques (2 boutiques for each market) · - IT coord ...
-
IT Support Engineer
1 week ago
Volt SingaporeLocation: · - Singapore- Job Type: · - Permanent- Salary: · - S$3000 - S$4000 per month- Reference: · - BBBH10567_ Contact: · - Jeanette Yeo- IT Support Engineer | L1 - L2 Support | Windows 10/11 OS | Microsoft 365 | Desktop Infra & App| · **IT Support Engineer - 2 years Contract ...
-
IT Support Engineer
1 week ago
Singapore Technologies Engineering Ltd Singapore**Date**:17 Aug 2021 · **Location**: Singapore, SG · **Company**:ST Engineering Group · Job Req ID: 1117 · - Manage Data Centre computer systems, including software, hardware and networks. · - Responsible for installing, and supporting the entire system or specialize in one area ...
-
IT Support Engineer
2 weeks ago
SYSNET SYSTEM AND SOLUTIONS PTE. LTD. Singapore**Responsibilities and Duties**: · - Attend to user to solve reported IT issues. · - Basic wire/wireless Networking, NetworkPrinter installation/ File Server. · - Network Mapping & Basic knowledge on Cloud · - Windows Server AD implementation, Configuration and Support. · - Setti ...
-
IT Support Engineer
1 week ago
ST Engineering Group Singapore**IT Support Engineer**: · **Date**:17 Aug 2021 · **Location**: Singapore, SG · **Company**:ST Engineering Group · Job Req ID: 1117 · - Manage Data Centre computer systems, including software, hardware and networks. · - Responsible for installing, and supporting the entire system ...
-
Support Engineer
1 week ago
UBS SingaporeSingapore · - Information Technology (IT) · - Group Functions · **Job Reference #** · BR · **City** · - Singapore · **Job Type** · - Full Time · **Your role** · - SRE is not a foreign word to you? Eliminating toil is your passion? You have a proven ability to solve complex issues ...
-
IT Support Engineer
1 week ago
RAM E PTE. LTD. SingaporeWe have an immediate vacancy for **IT Support Engineer **with our company. · **Higher NITEC / Diploma in **Computer Engineering **or a similar field**: · - At least 1 year of experience in technical support, systems administration, or a related field. · - Strong problem-solving a ...
-
IT Support Engineer
4 days ago
Wanco Manpower Pte Ltd SingaporeOur client is one of the world's largest manufacturers of hyperpure silicon wafers and partner to many leading semiconductor companies. The company operates production sites in Asia, Europe and the USA. · Location: Tampines · Permanent role · Job Responsibilities: · - Provide 24/ ...
-
Engineering Support
19 hours ago
SEARCH INDEX PTE. LTD. SingaporeSemiconductor Equipment Manufacturing MNC · - Friendly Working Environment · - Work Life Balance · - Location: Yishun / 5 Days Office Work · - Role: 1 year contract and renewable · **Responsibilities: · Process machine documents for completed machines and technical audits · Suppo ...
-
IT Support Engineer
3 days ago
Ascentis Pte Ltd Singapore**About Us**: · A.MI represents Ascentis and Meet Isaac. It is a brand name adopted by both companies to represent our deeply-rooted relationship. Ascentis continues to pioneer on CRM, loyalty and rewards technology while Meet Isaac focuses on creative, digital marketing and cust ...
-
IT Support Engineer
19 hours ago
HELIOS SYSTEMS PTE LTD Singapore**Responsibilities**: · - Knowledge in supporting Office 365 · - Knowledge in support on premises Exchange Hybrid Servers · - Knowledge in supporting Azure AD Connect · - Able to support after office hours if required. · - Strong analytical, problem solving and troubleshooting sk ...
-
IT Support Engineer
1 week ago
SMART FORTE CONSULTING LLP SingaporeRoaming role - to provide technical onsite support · - Troubleshooting Computer hardware, software and related incidents, including operating systems · - To assist all users with any logged IT related incident. · - To escalate incidents to other support teams when necessary. · - ...
-
Engineering Support Engineer
6 days ago
HAN YA RECRUIT PTE. LTD. Singapore**Responsibilities** · - Responsible for attending the customer complaints and develop resolution · - Responsible in planning and coordinating with the Production on non-conformance product screening as well as conducting containment measures and minimizes DMR issued by customers ...
-
IT Support Engineer
19 hours ago
TAKNET SYSTEMS PTE LTD SingaporeThe primary responsibility of the IT Support Engineer is to build and provide support for server, workstations and storage equipment. This position works extensively in the server environment. The position requires self-initiative as well as technical expertise. · The IT Support ...
Production Support Engineer - Singapore - A-IT SOFTWARE SERVICES PTE LTD
Description
Roles & Responsibilities
•The specialized Group Application Support IT Production Support Engineer is responsible to support application wellness in production, investigate production issue raised, and respond to user with feasible workaround. Closely follow-up and monitor issue from investigation, pass relevant details to L2/L3 team. Clarify user queries. Make sure system availability as per SLA across countries for multiple applications / interfaces. Perform scheduled health check tasks across applications and raise alerts in case required.
Able to work in shift-based environment, support implementations during bank's green zone.
Key Responsibilities
• Investigate production issues, respond based on production defect severity SLAs.
• Manage and respond to users on timely manner.
• Log incident ticket for production issues and user queries
• Follow up on defect and incident closure and meet incident closure KPI.
• Make sure system availability as per respective agreed SLA.
• Ensure daily start of day (SOD) and end of day (EOD) execution for supported applications complete successfully.
• Provide support for annual Disaster Recovery (DR) exercise for supported applications.
• Provide support to System Engineers on server level patches / upgrade as and when applicable.
• Knowledge with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor
• Knowledge with Market Data, and Genos monitoring setup and dashboard configuration
• Ensure application incident & task documentation is properly updated for each production release.
• Enthusiastic, hardworking, proactive and goal-oriented, with excellent communication and presentation skills, demonstrated professionalism and attention to detail.
• Proven ability to work and resolve production incidents under strict time constraints and provide workarounds using AS400/mainframe or Unix shell or DB scripts etc.
• Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler
Good to have understanding and experience of ITIL methodology [service operation]
Key Requirements
• Prior hand-on production support experience of OPEN Systems/AS4000
• Good support knowledge in either one of the retail or wholesale payment or customer information systems
• Willing to work in onsite shift-support model [24*7]
• Hands-on experience in writing AS400 and SQL queries and parsing logs for issue investigation
• Hands-on experience in writing shell scripts (UNIX) and optimize incidents investigation.
• Strong written, oral communication skills and able to manage user.
• Ability to easily adopt to any technology / environment.
• 2 or more years' production support experience in bank or financial vendors across multiple technologies / platform
• Be able to work in fast pace and high-pressure working environment.
Willingness to work across platforms – UNIX / open, AS/400 and mainframe
Tell employers what skills you haveDashboard
Oracle
As400
Mainframe
Investigation
Scripting
Unix shell
Unix
Attention to Detail
Application Support
Banking
Presentation Skills
ITIL
Applications Support
Disaster Recovery
Linux