- Diploma/ Degree in Business, Tourism, Hospitality or any other relevant discipline
- Minimum 1-2 years of experience working in a supervisory capacity. Candidates with lower qualification but more years of relevant experience may also apply
- Comfortable in reconciling cash variances and preparing reports on findings
- Willingness to work shift hours, weekends and public holidays, in an outdoor environment with long hours of standing/walking
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Guest Experience Executive
Found in: Talent SG 2A C2 - 5 days ago
JOB EXPRESS SERVICES PTE. LTD. SingaporeRoles & Responsibilities · Job Title: Guest Experience Executive / Assistant Manager (ID8165) · Location: Clarke Quay, Singapore · Working Hour: Monday – Friday 9am – 6pm · Salary: $2800 - $4000 · Job Description: · • Proactively monitor and address customer grievances, issues an ...
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Guest Experience Specialist
Found in: Talent SG 2A C2 - 6 days ago
RESORTS WORLD AT SENTOSA PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities · Welcome the guest at the entrance and assist to lead guest to their table. · Recommend and take order on food and beverage to the guest · Process the food orders and operating a cash register, replenishment of stocks, cleaning the res ...
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Guest Experience Manager
Found in: Talent SG 2A C2 - 1 day ago
GRAND PARK CITY HALL SingaporeRoles & Responsibilities · Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with lov ...
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Guest Experience Lead
Found in: Talent SG 2A C2 - 1 day ago
RESORTS WORLD AT SENTOSA PTE. LTD. SingaporeRoles & Responsibilities · Primary Responsibilities · Ensure Guest Services team operates with a sales attitude and all associates are aware of the sales opportunities within the hotel, which will assist with the maximization of revenue. · Seek new and additional services constan ...
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Guest Experience Executive
Found in: Talent SG 2A C2 - 5 days ago
9CO CITIES PTE. LTD. SingaporeRoles & Responsibilities · Located steps from the Singapore River, Alma House occupies the vast historic grounds of a former school. The building's modernist architecture is also home to a vibrant creative cluster, with trendy shops, restaurants and lifestyle establishments that ...
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Host - Guest Experience
Found in: Talent SG 2A C2 - 4 days ago
GRAND HYATT SINGAPORE SingaporeRoles & Responsibilities · You will be responsible to provide an excellent and consistent level of service to your customers as well as assisting the daily shift operations in line with brand standards. The Host - Guest Experience is responsible to contribute to the smooth and ef ...
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Guest Experience Manager
Found in: Talent SG 2A C2 - 4 days ago
SG HOTELS PTE. LTD. SingaporeRoles & Responsibilities · An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels: · Maxwell Reserve, Autograph Collection Hotel (Marriott); · Duxton Reserve, Autograph Collection Hotel (Marriott); · The Vagab ...
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Guest Experience Specialist
Found in: Talent SG 2A C2 - 6 days ago
RESORTS WORLD AT SENTOSA PTE. LTD. SingaporeRoles & Responsibilities · Primary Responsibilities · Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction · Maintain effective communication within the Front Office department and other departmen ...
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Guest Experience Executive
Found in: Talent SG 2A C2 - 5 days ago
SHERATON TOWERS SINGAPORE HOTEL SingaporeRoles & Responsibilities · •Handle guest enquiries/complaints/compliments at Guest Experience (GXP) Centre. · •Ensure all calls are answered within stipulated time. · •Ensure all chat responses (verbal and online) are in accordance to the KPI set by Marriott International. · •Ens ...
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Guest Experience Executive
Found in: Talent SG 2A C2 - 5 days ago
ROHEI CORPORATION PTE. LTD. SingaporeRoles & Responsibilities · Position Summary · The Guest Experience Executive's main role is to deliver an exceptional experience for all of our learners via face-to-face or online platforms. He/She should have a pleasant personality and is professional when communicating with sta ...
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Guest Experience Manager
Found in: Talent SG C2 - 4 days ago
Hyatt Corporation Singapur, Singapore Full timeGuest Experience Manager · Grand Hyatt Grand Hyatt Singapore SG - Singapore - SingaporeGuest ServicesEntry Level ManagerFull-timeReq ID: SIN001280Worldwide Summary · Join our team as a Guest Experience Manager, where you will not only be at the forefront of ensuring the seaml ...
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Guest Experience Executive
Found in: beBee S2 SG - 5 days ago
Hilton Singapore OTHERWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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Guest Experience Intern
Found in: beBee S2 SG - 1 day ago
Habyt Central Pte Ltd Singapore InternshipAs a Guest Experience Intern, you are a Habyt brand ambassador and will be a part of a high-performing team at one of our Flex properties (Habyt Cantonment or Owen House by Habyt), contributing to the optimisation of revenue, occupancy, and average rate, and also delivering the l ...
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Vice President, Guest Experience
Found in: Talent SG C2 - 5 days ago
Wildlife Reserves Singapore Singapur, Singapore PermanentMandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world. · Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a uni ...
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Assistant Guest Experience Manager
Found in: beBee S2 SG - 4 days ago
Hilton Singapore Full timeWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...
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F&B Guest Experience Lead
Found in: Talent SG 2A C2 - 4 days ago
RESORTS WORLD AT SENTOSA PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities · Create memorable experience for guest during special occasions · Ability to create and articulate the menu to the guest · Host and engage the guest while serving food and beverage · Ensure guest's food and beverage are served promptly ...
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Guest Experience Executive/Assistant Manager
Found in: Talent SG 2A C2 - 6 days ago
HARRY'S INTERNATIONAL PTE. LTD. SingaporeRoles & Responsibilities · Ready to make customer service more than just a job? As a Guest Experience champion, you are not just handling inquiries, scrutinising feedbacks and reviews; you are creating smiles and unforgettable experiences. This is a pivotal role that requires a v ...
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Assistant Manager, Guest Experience Host
Found in: Talent SG 2A C2 - 2 days ago
RESORTS WORLD AT SENTOSA PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Provide membership services for Resorts World Sentosa's loyalty programme members including attending to general enquiries, creating new members accounts, keeping members updated of membership benefits and privileges. · Work in partn ...
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Executive / Senior Executive, Guest Experience Host
Found in: Talent SG 2A C2 - 2 days ago
RESORTS WORLD AT SENTOSA PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · Deliver excellent service and maximize guests' experience by understanding and meeting their expectations · Assigned at designated counters in the Casino to attend to the needs and requests of guests, e.g. application of Genting Rewa ...
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Crew (Casual), Attractions Guest Experience & Ticketing ($14 / per
Found in: beBee S2 SG - 3 days ago
RESORTS WORLD AT SENTOSA PTE. LTD. Singapore Part timeResponsibilities: · •Ensure all redemptions, ticket sales and various department initiatives are performed in accordance with the defined procedures. · •Attend to guests' feedback and render appropriate service recovery whenever applicable. · •Perform membership sales, processing ...
Executive, Guest Experience - Singapore - RESORTS WORLD AT SENTOSA PTE. LTD.
Description
Responsibilities:
•Fun and Cheerful personality, displaying the highest standard of customer service and leading by example
•Perform Department Duty Coverage role as the department point of contact, providing communication and decision making for Guest Experience & Ticketing during daily operation and special events, to other operating divisions within Resorts World Sentosa
•Provide work direction to team members, ensuring compliance to department standards, work processes and procedures, including grooming standards. Perform counseling, coaching and performance reviews when required
•Attend to escalated guest concerns and addressing them in a friendly and approachable disposition, with the end in mind of achieving a win-win situation for both the guest and company
•Maintain proper staffing levels on an ongoing basis and participate in training and cross-training of team members to ensure business continuity
•Ensure operation efficiency, including manpower management, training & development as well as proper and timely handling of issues/feedback relating to system/cash/service
•Able to assist the guests in a timely manner with a positive outcome for both the company and guests involved
Job Requirements: