Executive (Pharmacy) - Singapur, Singapore - Khoo Teck Puat Hospital (KTPH)

Khoo Teck Puat Hospital (KTPH) Singapur, Singapore

4 hours ago

Khoo Teck Puat Hospital (KTPH) background

Description

Job Description

JOB DESCRIPTION
You will be supporting the Pharmacy department in Administration or Informatics support.

MAJOR DUTIES AND RESPONSIBILIES
I. Assist section-in-charge for monitoring and maintaining adequate staffing levels for Pharmacy to
ensure targeted service levels are met. Liaise with roster master/mistress to ensure sufficient
manpower for smooth flow of day to day routine work.
2, Coordinate training activities within the various sections or the department and proactive Iy conducts
periodic reviews of the contents of operational and/or clinical training materials to better address
department needs. Maintains proper documentation of training records.
3. Review and fine-tunes workflows pertaining to Outpatient Pharmacy (OP) and/or Accident and
Emergency Pharmacy (A&E), In patient Pharmacy, Pharmacy Lab or IT-related matters to improve
overall effectiveness of the section.
4, Collaborate with other departments to ensure smooth operations of department and hospital
implementation of workflows and to update section-in-charge accordingly.
5. Work closely with other support departments (Medical Social Services. Business Office, Specialized
Outpatient Clinics) in providing and improving services to patients.
6. Manage, oversee and improve processes in billing, finance and workload reporting, inventory
management to relevant departments or sections.
7. Guide junior staff in their proposal and implementation of pilot schemes and reviews them periodically
to improve pharmacy workflow within the sections,
8. Review performance and collates feedback, conduct appraisals and annual peer reviews, write
reports and make recommendations for confirmation, promotion and training of junior staff on behalf
of section in-charge.
9. Coordinate and ensure regular audits of Pharmacy Technicians and Assistants under their charge to
ensure that service standards are met.
. Facilitate orientation and training of new staff assigned to the various sections,
. Assist in providing quality customer service. Proposes service touchpoints and coordinates service
recovery cases
. Assist section in-charge to guide staff in carrying out day-to-day procedures.
, Foster continuous improvements as our way of life by encouraging staff efforts at improving
processes to achieve clinical quality and operational excellence
I4. Assist section-in-charge in implementation and leading of activities organized by the hospital,
including aC projects, community projects, staff welfare, recreational activities, etc
I5. Other duties as directed by the supervisors.

JOB REQUIREMENTS
Executive (Pharmacy) | NHG

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