Jobs

    Event Executive - Singapore - SINGAPORE MARRIOTT TANG PLAZA HOTEL

    SINGAPORE MARRIOTT TANG PLAZA HOTEL
    SINGAPORE MARRIOTT TANG PLAZA HOTEL Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    Job Overview

    To provide our customers the benefits of specialized and personalized service for events and group accommodation management. The functions and responsibilities revolve around ensuring a smooth transition of confirmed business from the Sales Centre to Event Management, which will assure successful event delivery through efficient coordination and communication. The process incorporates a sales function of ensuring accurate forecasting of confirmed business volume and upsell. Customer satisfaction is the key to repeat business.

    Functions and Responsibilities

    Department Function

    • Reports directly to Director of Event Management/Senior Event Manager.
    • Responsible for Event coordinator performance/goals/development.
    • Executes goals established by Director of Event Management /Senior Event Manager with common objective.
    • Integrity to ensure security and confidentiality of all Hotel sales accounts and profiles.
    • Ensure high level of customer satisfaction is achieved through professionalism in all aspects of event delivery.

    Operating Procedures and Workflow

    • Execute workflow according to Standard Operating Procedures of Event Management
    • Smooth takeover of confirmed events/groups within 24 hours of handover
    • Continue to build/maintain rapport and confidence with organizer
    • Professional advice and efficient follow-up with organizer during planning phase
    • Accurate forecasting of definite groups with minimal targeted variance of 3-5%
    • Close follow-up on release dates as per attrition/deposit commitments in contract
    • Constantly update Group Coordinator on latest rooming list details/transfers/amenities/others
    • Ensure all technical procedures concerning takeover/update of groups is executed in S&C
    • Ensure all administration and filing concerning takeover/pre/post event is executed
    • Ensure accuracy of Daily/Weekly BEO Forecast/Weekly Group Forecast/Cover Sheets/BEO's
    • Ensure quick follow up and retrieval of updated event details e.g. room rate/peak room nights/nature of event/group/deadlines for rooming list/release rooms/deposits
    • Accuracy in capturing, recording and dissemination of updated information/changes is vital
    • Ensure timely communication and distribution of all Group Cover Sheets and Banquet Event Orders
    • Ensure VIP procedures adhered with necessary Pre-Conference Meetings
    • Ensure 'POP UP' events/groups communication procedure addressed
    • Present during execution of event with formal handover to Banquet Operations/Front Office
    • Ensure proper storage and recording of all event materials prior to and after event
    • Ensure necessary Indemnity undertaken pertaining to areas that may result in Hotel liability
    • Adhere best practice procedures for Sales & Marketing and Catering IT systems e.g. FIDELIO S&C/FRONT OFFICE

    Revenue & Profitability

    • Accountable for accuracy in S&C Weekly Group Forecast of definite groups vis a vis forecast error percentage.
    • Responsible to engage upsell
    • Solicit future business during post-even cycle for Sales Center
    • Proactive involvement in any Hotel sales initiatives/promotions
    • Drive profitability with objective of cost savings in all logistics commitments involved in event planning
    • Awareness of competitor product, packaging, pricing, customer profile and service quality
    • Periodically initiate competitor shop calls/surveys or involve in Property diagnostic exercise
    • Ensure accuracy of teams Catering Month End Reports (CMER)

    Customer Service / Feedback & Product Development

    • Present during execution of event with formal handover to Banquet Operations / Front Office
    • Proactive in contribution towards suggestions for improvement of customer service or workflow
    • Establish a smooth communication channel with all internal and external guests
    • Encourage and obtain timely guest feedback with effective of communication to departments concerned
    • Compile Weekly Event/Group Feedback
    • Ensure Meeting Planner Survey (MPS) issues to all organizers
    • Exercise empowerment and decision making in Service Recovery with recommendation for improvement
    • Commitment to review, update, improve and instill creativity in product
    • Keep abreast of technology and product knowledge

    Training

    • Participate in daily 15 minutes training and assigned as champion for any formalized training

    Associate Satisfaction

    • Maintain sound and positive rapport with key sections; Sales Centre/Proactive Sales & Reservations and all other departments in Hotel
    • Maintain harmony in team spirit and morale in line with Pulse Survey
    • Responsible for development and training of coordinators

    Others

    • Perform any other duties and responsibilities as assigned accordingly

    Job Requirements

    • Degree or Diploma or equivalent professional qualification, or previous experience in Event Management
    • Ability to prioritise and plan workload efficiently, with a thorough and meticulous approach.
    • Highly organised and self-motivated person who can efficiently and effectively manage a wide range of tasks and objectives.
    • Ability to work well under pressure and priorities tasks, as directed as well as using own initiative.
    • May require occasionally to work on weekend and odd-hours for events, roadshows.
    • Able to start work anytime or within short notice period.
    Tell employers what skills you have

    Product Knowledge
    Front Office
    Work Well Under Pressure
    VIP
    Property
    Team Spirit
    Service Recovery
    Event Management
    Planner
    Event Planning
    Indemnity
    Packaging
    Pressure
    Product Development
    Customer Service
    Decision Making
    Catering
  • E35 PTE. LTD.

    Events Executive

    1 week ago

    E35 PTE. LTD. Singapore

    Develop and implement event strategies and plans that align with the client's goals and objectives. · - Work with the Events Manager and other team members to create a detailed project plan, including timelines, budgets, and event logistics. · - Communicate regularly with clients ...

  • MELALEUCA SOUTHEAST ASIA (SINGAPORE) PTE. LTD.

    Events Executive

    1 week ago

    MELALEUCA SOUTHEAST ASIA (SINGAPORE) PTE. LTD. Singapore

    #Opening for an Events Executive with a "can-do" attitude to assist our organisation in hosting business workshops, training and conferences, that enhances our organisation's image, improve client loyalty and brand to-client experiences. · - Plan and executive business workshops, ...

  • Marriott International, Inc

    Event Executive

    5 days ago

    Marriott International, Inc Singapore

    **Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Managem ...

  • INICIO GROUP PTE. LTD.

    Events Executive

    1 day ago

    INICIO GROUP PTE. LTD. Singapore

    **Responsibilities** · - Involved in project and event management with regards to partnerships and events · - Collaborate with internal and external stakeholders to plan and execute events · - Act as the primary liaison between company, sponsors, vendors and participants · - Mana ...

  • E35 PTE. LTD.

    Event Executive

    22 hours ago

    E35 PTE. LTD. Singapore

    **Responsibilities**: · - Collaborate with clients to understand event objectives, themes, and requirements, · - Plan and execute all aspects of events, including venue selection, logistics, catering, entertainment, and technical requirements. · - Coordinate with vendors and supp ...

  • MODERNAGE DESIGN & COMMUNICATIONS PTE LTD

    Events Executive

    1 week ago

    MODERNAGE DESIGN & COMMUNICATIONS PTE LTD Singapore

    We are an established Multi-Disciplinary Design + Experiential Events Agency with an impressive portfolio of bold, cutting-edge works for high-profile and luxury brands in retail, fashion and accessories, beauty, automobile and other premium lifestyle industries.We are looking fo ...

  • IDEAGRAPH PTE. LTD.

    Events Executive

    22 hours ago

    IDEAGRAPH PTE. LTD. Singapore

    **Your Role**: · As an Events Executive, you'll be at the forefront of bringing unforgettable experiences to life. Collaborate with our Events Manager to turn visions into reality—from meticulous planning and budgeting to execution on the ground. You'll work hand-in-hand with our ...

  • EXECUTIVE SEARCH PRIVATE LIMITED

    Events Executive

    1 day ago

    EXECUTIVE SEARCH PRIVATE LIMITED Singapore

    **Requirements**: · - Min 1 yrs experience in events / exhibition · - Min Diploma holder and above · - Sharp, creative & energetic with the gift of the gab · - Has an analytical mind & is concerned with bottom-line and datelines · - Possess a positive attitude & enjoys real chall ...

  • Singapore Human Resources Institute (SHRI)

    Events Executive

    1 week ago

    Singapore Human Resources Institute (SHRI) Singapore

    **Events Executive | Job Description** · Purpose of the Role: The Events Executive is responsible for planning, organizing, and executing a variety of events, including conferences, awards, and other seminars and social events for the HR and business community. This person will w ...

  • ABPGROUP PTE. LTD.

    Event Executive

    1 week ago

    ABPGROUP PTE. LTD. Singapore

    **Responsibilities**: · - Plan, coordinate, and execute various events · - Collaborate with the internal stakeholders to brainstorm ideas and research market trends · - Identify and engage merchants to participate in the events · - Liaise with event vendors, internal and external ...

  • MASON & CO PTE. LTD.

    Events Executive

    1 week ago

    MASON & CO PTE. LTD. Singapore

    **Job Responbsibilities**: · - Conceptualize, plan, coordinate, and execute various company events, encompassing product launches, workshops, seminars, and anniversary celebrations, across both physical and virtual platforms. · - Arrange event venues and procure necessary audio-v ...

  • EB FOOD MARKETING PTE. LTD.

    Events Executive

    1 week ago

    EB FOOD MARKETING PTE. LTD. Singapore

    **We are looking for aspiring individuals that fits the below description. · **Key Responsibilities: · - To plan Events / Promoter Points and drive execution / ensure timely deployment to outlets as per scheduled · - To manage Event Promoters recruitment and ensure sufficient man ...

  • Singtel

    Events Executive

    1 week ago

    Singtel Singapore

    **Events Executive**: · **Date**:12-Apr-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate ...

  • MICE DEPOT PTE. LTD.

    Event Executive

    1 week ago

    MICE DEPOT PTE. LTD. Singapore

    Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients acr ...

  • SINGAPORE INDIAN CHAMBER OF COMMERCE & INDUSTRY

    Events Executive

    1 week ago

    SINGAPORE INDIAN CHAMBER OF COMMERCE & INDUSTRY Singapore

    **Position Description**: · Events Executive manages all aspects of SICCI's event and administrative management, from budget management, agenda planning, to smooth event execution for staff and BOD, ensuring satisfaction. · **Job Descriptions**: · - Organise and schedule weekly E ...

  • REDDOT BREWHOUSE PTE. LTD.

    Events Executive

    22 hours ago

    REDDOT BREWHOUSE PTE. LTD. Singapore

    **Job Description & Requirements**: · The Event Executive solicits and books all types of events or corporate business from various sources of leads. He/She responds promptly to all telephone and walk-in enquiries about events and catering space, and needs to possess good knowled ...

  • ELITEZ PTE. LTD.

    Events Executive

    1 week ago

    ELITEZ PTE. LTD. Singapore

    Position: Events Coordinator · Location: Bugis · **Salary**: Up to $3500 · Job Scope: · - Propose, plan, coordinate, and execute company events in both physical and virtual settings. · - Prepare event venues and necessary audio-visual equipment and materials for smooth event exec ...

  • E35 PTE. LTD.

    Events Executive

    3 days ago

    E35 PTE. LTD. Singapore

    **Job Descriptions**: · - Develop and implement event strategies and plans that align with the client's goals and objectives. · - Work with the Events Manager and other team members to create a detailed project plan, including timelines, budgets, and event logistics. · - Communic ...

  • ENVOY SEARCH PARTNERS PTE. LIMITED

    Events Executives

    5 days ago

    ENVOY SEARCH PARTNERS PTE. LIMITED Singapore

    **Project & Events Executives · **Job Description & Requirements**: · **Location: Changi Biz Park** · **Project & Events Executives**: · The project and event executives work closely with the team and support the manager in handling the planning and execution of different events, ...

  • MAVENSIDE CONSULTING PTE. LTD.

    Events Executive

    3 days ago

    MAVENSIDE CONSULTING PTE. LTD. Singapore

    **Job Highlights** · - _Location: Pasir Panjang _ · - _Work Days: 5 days work week _ · - _Working Hours: 9am to 6pm _ · **Responsibilities**: · - To assist New Markets Development department for all events and trainings, supporting regions which includes but not limiting to Austr ...