- Long term development of Cloud Strategy for Global / Public Sector customers
- Engage with customers to understand their business drivers and application portfolio
- Identify and develop specific opportunities; and supporting business cases
- Deal shaping, including estimations, deal pricing, contract negotiations and closing
- Planning and implementation of a portfolio of projects, including budget and deliverable responsibilities; and mitigation of delivery risks and issues
- Overseeing delivery of projects in account, ensuring high quality delivery
- Act as single person of contact for Customer executives, developing trusted relationships
- Educate customers on AWS services and translate those into a clear business value proposition
- IT consulting/management experience, with demonstrated IT Cloud Transformation experience in customer-facing roles
- Experience working with large multi-national or public sector organizations as the Consulting Services lead, Account and/or Relationship Manager
- A proven track record of managing and delivering large-scale enterprise IT projects
- A proven track record in managing Executive Customer relationships and key business stakeholders
- Experience with contract and statement of work development
- Experience in IT Cloud Transformations
- Enterprise Architecture Frameworks (e.g. TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets
- Enterprise IT management frameworks (e.g. COBIT, ITIL) and Enterprise cybersecurity management frameworks (e.g. ISO27001, NIST CSF)
- Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications
- Knowledge of local Government policies relating to procurement, data management and cybersecurity
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Customer Service Manager
1 week ago
SAFRAN HELICOPTER ENGINES SingaporeSAFRAN HELICOPTER ENGINES recrute: · Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense. Sa mission : contribuer durablement à un monde plus sûr, où le transport ...
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IT CONSULTANCY & SERVICES PTE LTD Singapore**Requirement** · - Diploma/Degree in Information Technology or equivalent · - At least 5 years of relevant experience · - Experience in Service Management, Configuration Management, Incident Management, IT Security Management, and IT Security Compliance & QA Management · **Respo ...
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IT Service Management
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NCS Singapore**IT Service Management (SMO, SAP Products)**: · **Date**:15-Mar-2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · Are you looking for value adding and impactful work? · Do you want to make a difference with your expertise? · With us, you'll be able to make ...
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Service Manager
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Singtel Singapore**Service Manager**: · **Date**:10 May 2024 · **Location**: Singapore, Singapore · **Company**:Singtel Group · - At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience ...
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Service Manager
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ONEOCEAN MARITIME SOLUTIONS PTE. LTD. Singapore**JOB SCOPE · The Service Manager works on the front line with both office-based customers and ship-based end users. They are responsible for ensuring all order and outfit queries are resolved in a timely and accurate manner, for the customers allocated to their pod. · They are t ...
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Service Manager
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Singapore Non-Halal Restaurant Singapore_**Position: Service Manager (Non-Halal Restaurant)**_ · - **Location: Island Wide Outlets**_ · - Annual Leave: start from 12 days**Responsibilities**:_ · - Oversee day to day restaurant operations · - Analyse service quality and customer satisfaction · - Ensure customer satisfac ...
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Service Manager
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NATION EMPLOYMENT PTE LTD Singapore**Job Description**: · - Find prospects and leads, and understand our service offerings; · - Provide quality customer service to customers, and perform service recovery when required, which include counselling and mediation; · - Understand the needs of customers and explain how w ...
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Service Manager
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Kelvin Sng Productions Pte Ltd SingaporeCompany · Kelvin Sng Productions Pte Ltd · - · Designation · Service Manager (Education and Corporate) · Date Listed · 17 Apr 2024 · Job Type · Experienced / Senior Executive · - Full/Perm · Job Period · Immediate Start, Permanent · Profession · Customer Service / Communications ...
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Service Manager
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MARTIN JAMES INTERNATIONAL PTE. LTD. Singapore**Responsibilities**: · - Assist in the opening and closing procedures of the restaurant · - Ensure overall cleanliness of the restaurant · - Work closely with the service crew and the kitchen to ensure that the restaurant is operated efficiently · - Providing responsive and cour ...
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Service Manager
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BUTTER BISTRO PTE. LTD. SingaporeAs an Service Manager, you should be able to identify ways to decrease the operational costs, exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing Manager should be able to achieve exceptional ...
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Service Manager
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NCS Singapore**Service Manager**: · **Date**:23 Nov 2023 · **Location**: Singapore, Singapore · **Company**:Singtel Group · **Responsibilties**: · - To lead and mentoring a team of SMO performing the following scope of work for System and Network Infra for a NCS key client: · 1. Service Manag ...
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Service Manager
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THERMECTECH PTE. LTD. Singapore**Responsibilities**: · - **Manage and coordinate the service department's daily operations** · - **Oversee technicians, schedules, and ensure timely completion of service requests** · - **Maintain strong relationships with clients and provide exceptional customer service** · - * ...
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Service Manager
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Talent Trader Group Singapore**Responsibilities**: · - Manage and oversee service operations within the Air Conditioning, Mechanical Ventilation, and HVAC industry. · - Lead a team of service technicians and support staff to ensure efficient and timely service delivery. · - Develop and implement service stra ...
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Service Manager
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SINGAPORE TELECOMMUNICATIONS LIMITED Singapore**Make an Impact by**: · Customer Experience: · - To build services relationships with clients. · - Single point of contact (SPOC) on Operations matters. · - Oversee day-to-day fault management for Critical / Escalated incident. 24x7 on escalation call. · - Take ownership in hand ...
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Service Manager
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Carrier Singapore**Country**: · Singapore · **Location**: · 28 Teban Gardens Crescent, Singapore · **Build a career with confidence** · Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet fo ...
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Service Manager
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Beyondsoft International (Singapore) Pte Ltd SingaporeCOMPANY DESCRIPTION · Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic ...
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Service Manager
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Spring Professional (Singapore) Pte Ltd Singapore**Service Manager (Analytical Instruments)** · Our client is one of the leading Europe Medical Device/Instruments MNC. · **Responsibilities**: · - Lead the service team in Singapore to provide technical support. · - Increase market share and customer satisfaction. · - Allocate KP ...
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Service Manager
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SECUREX GS PTE. LTD. Singapore**Responsibilities**: · - Managing a team of technicians and engineers who are responsible for installing, configuring, and maintaining the communication system. · - Ensure that the team is properly trained and equipped to deliver the service to customers. · - Building and mainta ...
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Service Manager
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FRAGRANCE KITCHEN Singapore**Responsibilities** · - Exceed KPI set eg, new order, sales & profit target, TAT, operational availability · - Set sale, GP and new order targets for maintenance team LeadsMonitor and update management on the progress regularly including project finance steering · - Resource Pla ...
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Service Manager
4 days ago
HR SOLUTIONS CONSULTANTS LLP SingaporeOUR COMPANY WOULD LIKE TO HIRE 3 SERVICE MANAGERS TO PROVIDE EXECLLENT SERVICE TO MY CUSTOMERS · THE ROLES AND RESPOSIBILITY OF MY SERVICE MANAGER WILL BE · 1) FLAIR IN PERSON, AND WELL VERSE IN COMMUNICATION SKILL · 2) PLEASANT LOOKING APPRANCES · 3) MUST BE ABLE TO WORK IN SHIF ...
Enterprise Services Manager - Singapore - AMAZON WEB SERVICES SINGAPORE PRIVATE LIMITED
Description
Roles & ResponsibilitiesAs a Consulting Sales Leader / Enterprise Service Manager (ESM), you will manage the working relationship with key customers, and develop / execute a long-term Professional Services strategy within the accounts. You will be a trusted advisor for our customers, and you will be responsible for all aspects of business development, relationship development, delivery oversight and program management.
Key job responsibilities
Basic qualifications
Preferred qualifications
COBIT
Oracle
Customerfacing
Services Sales
Zachman
Program Management
Architecture Frameworks
SAP
Enterprise Architecture
Planning and Implementation
Business Services
TOGAF
ITIL
IT Management
Pricing
Professional Services
Virtualization
IT services sales