- Build and maintain strong relationships with travel agents, generating repeat business and responding to sales inquiries, negotiating rates and contract terms, and preparing proposals for clients.
- Stay up-to-date with market trends and competitor activity to identify business opportunities and adjust sales strategies accordingly.
- Maintain and manage our customer relationship management (CRM) system. Hubspot preferred.
- Understand, analyze and predict customer demand and booking trends.
- Collaborate with other departments to ensure seamless guest experiences, including coordinating group bookings.
- Prepare sales and revenue reports and present them to the management team.
- Assist clients with special requests or problems with reservations or accommodations.
- Other ad hoc duties assigned
- Bachelor's degree in business, hospitality, or a related field.
- Minimum 5 years' sales experience, preferably in luxury hotel or 5-star hospitality.
- Have in depth knowledge of luxury travel and trade management.
- Proficiency with Hotel Time or other hotel Property Management Systems.
- HubSpot or similar experience and the ability to maintain and manage a CRM system.
- Proficiency in Microsoft Office and G-Suite.
- Require to travel overseas for 3-4 times per year
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Sales Manager - Singapore - RECRUIT EXPRESS PTE LTD
Description
Roles & ResponsibilitiesResponsibilities:
Requirements:
Interested applicants please send your resumes to
Jessica Nguyen Huynh Thanh Truc
Recruiter (R
EA License No. 99C4599
We regret that only shortlisted candidates will be notified.
Tell employers what skills you haveCRM
Account Management
Property Management Systems
Customer Relationship
Sales
Microsoft Office
Customer Relationship Management CRM
Relationship Management
Networking
Customer Satisfaction
Customer Service
Business Development
Hospitality