Jobs

    centre manager - Singapur, Singapore - I Can Read

    I Can Read
    I Can Read Singapur, Singapore

    Found in: Talent SG C2 - 5 days ago

    Default job background
    Description
    Responsibilities
  • Conduct administrative and operational tasks of the centre
  • Liaise with customers and respond promptly to queries
  • Resolve any customer grievances in a courteous and professional manner
  • Assist with customer payments and maintain accurate files for auditing
  • Assist with administrating annual leave with all centre staff
  • Assist with performance reviews and student promotions
  • Relay information regarding student enrolment quotas, student assessments and withdrawing students to HQ Regulate petty cash at centres
  • Work towards company targets and to maximise student retention
  • Safeguarding of student welfare
  • Ensure the centres are maintained to high standard of cleanliness
  • Helping the team to keep classrooms well stocked with required materials and stationery
  • Assist with any other ad hoc duties
  • Requirements:
  • Diploma-level qualification or higher
  • Good command of English – both spoken and written
  • Minimum 3 years of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
  • Kind and nurturing approach when interacting with children
  • Professional and courteous manner when communicating with parents/guardians
  • Excellent organisation skills
  • Proficient with MS Office and Excel
  • Willing to work both weekends and three weekdays

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