IT Support Engineer - Singapore - THE SUPREME HR ADVISORY PTE. LTD.

THE SUPREME HR ADVISORY PTE. LTD. Singapore

5 days ago

The Supreme HR Advisory Pte Ltd background

Description

Roles & Responsibilities

Working Day: Mon to Fri

Working Hours: 9am - 6pm

Office Location: Kaki Bukit

Salary: $3,000 - $3,600

Job Summary:

Candidate will be stationed at Client's premises and provide support for client's IT administration and related support for users

RESPONSIBILITIES:

Support on-site and remote end-users to resolve IT-related issues (hardware/software/network) on their notebooks/desktops and related peripherals.
Resolve issues that occur outside work hours whenever needed.
Other tasks and projects as assigned by Manager or Management.

QUALIFICATION & EXPERIENCE:

ITE/Diploma in Information Technology from recognized institutes.
Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role for about 2 years or more.
Hands-on experience and knowledge in troubleshooting and deploying Windows 10
Hands-on knowledge and experience in troubleshooting desktop, printer, scanner, RF scanner, label printer, and laptop issues
Hands-on experience and knowledge in troubleshooting user and support of MSOffice products
Basic support of Office Network, Shared Drive, Wireless and VPN connectivity
Basic Support and Troubleshooting of other desktop software used by the office
Basic support on iPhone / iPad / Android phones
Knowledge of IT procurement, order and delivery process flow and protocols
Ability to leverage on available tools such as subscription services, internet or other online services to support functions
Provide support of general IT request like VC connectivity/ Mobile Email Activation.
Ability to prioritize, manage and perform under pressure to meet SLA's.

Low Jia Yi R

The Supreme HR Advisory Pte Ltd 14C7279

Tell employers what skills you have

Troubleshooting
Windows 10
Hardware
RF
Administration
Information Technology
Wireless
iPhone
Procurement
Networking
Pressure
Windows
VC
VPN
Ability to Prioritize
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