- Oversee complex and strategic clients and own the client relationship throughout ICS
- Assist in developing skills and best practices of new program and implementation managers
- Guide customer to decisions / consensus and drive to deadlines assertively
- Lead requirements gathering with customer to ensure successful configuration specific to needs.
- Design ideal deployment outcomes for client. Heavy focus on end visuals in Business Intelligence for client use in reporting / analysis.
- Define deployment options for customer and outline key advantages / disadvantages
- Coordinate individual Business Managers responsible for various elements of customer integration
- Deliver final configuration to customer and complete onboarding
- Establish plan for Organization Change Management ("OCM") within customer org, including leading Live Training and supporting post-ICS adoption phases with Account Manager
- Identify areas for other Software or Services within current customers through ICS engagements
- Drive proof-of-concepts for specific functional groups within prospective customers or groups within existing clients to illustrate successful deployments and value of SaaS
- Lead Trial account engagements for prospecting customers
- Identify opportunities for Data Management Services and own scope / delivery for existing clients
- Original Customer Success Factors / Goals of engagement
- Final configuration vs Customer Requirements
- Time to deployment vs Original Schedule
- Successful renewal after first year of license
- Customer adoption: Usage, Data Quality, Business Performance
- Lead new complex implementation efforts for individual clients responsible for ICS Sign-Off
- Lead ongoing Customer Success Management efforts responsible for first year renewal
- Highly driven, determined & business oriented.
- Highly polished executive presence and sophistication to gain credibility with the firm's most senior professionals and provide leadership, guidance, and direction to a team.
- Demonstrated ability to deliver on assigned responsibilities through commitment to quality and attention to detail.
- 6+ years' experience implementing SaaS solution to private equity funds, i-banks, or Fortune
- Management consulting or process/automation consulting experience
- Extensive project management experience, PMP preferred
- Experience with eFront, iLevel, Chronograph, Cobalt, Anaplan preferred
- Experience in infrastructure investments, private equity diligence, fund manager, or process consulting
- Experience leading change management efforts across large enterprises (50+ people across regions)
- Ability to communicate equally effectively from C-level to entry level employees
- Strong interpersonal skills to manage client relationships
- Analytical with strong problem-solving skills
- Process efficient with heavy attention to detail
- Ability to proactively seek solutions and ways to improve performance
- Experience working with Business Intelligence dashboarding / data modeling highly preferred
- Experience delivering corporate training, proof-of-concepts, and promoting software usage preferred
- Ability to travel as required for customer engagements (~ 30%), including internationally
- Adaptability and desire to work in fast-paced, changing environment
- CAIA or CFA designation highly preferred
- Ability to travel as required (-10 %), including internationally
-
Vice President
Found in: Talent SG 2A C2 - 1 day ago
AVIC DKKY PTE. LTD. SingaporeRoles & Responsibilities · Our client is a Japanese leading global Private Equity buyout funds is currently hiring a Vice President at Fund Investment Division in Singapore due to sustained growth within the firm. · Responsibilities · Provide inputs into the global equity sustain ...
-
Vice President
Found in: Talent SG C2 - 5 days ago
United Overseas Bank Singapur, Singapore Full timeVice President - SSP (Strategic Sourcing) - IT Hardware · Posting Date: 13-May-2023 Location: Singapore (City Area), Singapore, Singapore, · Company: United Overseas Bank Ltd About UOB · United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network o ...
-
Vice President
Found in: Talent SG C2 - 4 days ago
Mapletree Singapur, SingaporeVice President / Senior Manager, Group Property Management (Based in Singapore) · Employment Type: Permanent Location: Singapore The Role · You will lead in the areas of property management frameworks and processes, development and innovation as part of the Group Property ...
-
Vice President
Found in: Talent SG 2A C2 - 3 days ago
NOMURA SINGAPORE LIMITED SingaporeRoles & Responsibilities · Company overview · Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments throu ...
-
Vice President
Found in: Talent SG 2A C2 - 3 days ago
MERRILL LYNCH GLOBAL SERVICES PTE. LTD. SingaporeRoles & Responsibilities · At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders eve ...
-
Vice President
Found in: One Red Cent Asia eFC C2 - 2 days ago
Mizuho Bank Singapore Full timeOverview of Division/Department · Trade Distribution & Credit Insurance · Company Profile · MIZUHO BANK PTE LTD · Job Responsibilities Responsible for supporting the execution of Trade Distribution, Insurance and Multi-lateral Portfolio Distribution strategy across the Asia & ...
-
Vice President
Found in: One Red Cent Asia eFC C2 - 17 hours ago
Genedant Capital Singapore Full timeGenedant is a venture capital firm that invests in emerging science and technology ventures and challenges conventional thinking of what is possible. At Genedant, we are looking for an eccentric mix of inter-disciplinary thinkers who have a witty disregard of convention to partne ...
-
Vice President
Found in: One Red Cent Asia eFC C2 - 1 day ago
Sumitomo Mitsui Banking Corporation Singapore Full timeKey Responsibilities Include Develop, drive and monitor APAC's sustainability and ESG compliance programme. · Actively engage subsidiaries across the region to ensure regulators' expectations are met where sustainability and ESG are concerned. · Support the management of susta ...
-
Vice President
Found in: Talent SG 2A C2 - 3 days ago
SHAWKWEI & PARTNERS PTE. LTD. SingaporeRoles & Responsibilities · Job Description · 1. Introduction, evaluation, and structuring of investments globally. · 2. Analysis and advice on investments, economic trends, and industrial characteristics around Asia as well as other locations. · 3. Management of the performance o ...
-
Vice President
Found in: Talent SG 2A C2 - 1 day ago
NOMURA SINGAPORE LIMITED SingaporeRoles & Responsibilities · Company overview · Nomura is an Asia-based financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments throu ...
-
Vice President
Found in: Talent SG 2A C2 - 3 days ago
NOMURA SINGAPORE LIMITED SingaporeRoles & Responsibilities · Company overview · Nomura is a global financial services group with an integrated network spanning over 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments throu ...
-
Vice President
Found in: Talent SG 2A C2 - 2 days ago
NOMURA SINGAPORE LIMITED SingaporeRoles & Responsibilities · Nomura Overview · Nomura is a global financial services group with an integrated network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three ...
-
Vice President
Found in: beBee S2 SG - 1 day ago
Mastercard Transpay Singapore Full time· Our Purpose · We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, fina ...
-
Vice President
Found in: Talent SG C2 - 1 day ago
SMBC Group Singapur, SingaporeResponsibilities · Include Develop, drive and monitor APAC's sustainability and ESG compliance programme. · Actively engage subsidiaries across the region to ensure regulators' expectations are met where sustainability and ESG are concerned. · Support the management of sustainab ...
-
Secretary to Vice President
Found in: Talent SG 2A C2 - 3 days ago
WINNING ALLIANCE (S) PTE. LTD. SingaporeRoles & Responsibilities · Responsibilities: · 1. Provide secretarial and administrative support to Vice President and the company · 2. Assist Vice President in correspondence and email communication especially Chinese and English · 3. Provide travel arrangements support and over ...
-
Senior Vice President
Found in: Talent SG 2A C2 - 3 days ago
DOO PAYMENT SG PTE. LTD. SingaporeRoles & Responsibilities · Doo Group is an international Financial Institution and headquartered in Singapore. · We are looking for a suitable candidate to fill the role of Senior Vice President (Corporate Development) for our Singapore office. · Please submit a full and detail C ...
-
Vice President, Developer
Found in: Talent SG C2 - 4 days ago
United Overseas Bank Singapur, Singapore Full timeVice President, Developer · Posting Date: 29-May-2023 Location: Singapore (City Area), Singapore, · Company: United Overseas Bank Ltd About UOB · United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 1 ...
-
Vice President/ Assistant Vice President, Workforce Transformation
Found in: Talent SG C2 - 2 days ago
OCBC Bank Singapur, Singapore PermanentVice President/ Assistant Vice President, Workforce Transformation D6 ) Description · About Us · At OCBC, our greatest pride is seeing our people succeed. The Learning and Transformation team at OCBC Campus contributes to this goal by pulling together the best minds to in ...
-
Vice President/ Assistant Vice President, Workforce Transformation
Found in: Talent SG C2 - 6 days ago
OCBC Bank Singapur, Singapore PermanentVice President/ Assistant Vice President, Workforce Transformation D6 ) Description · About Us · At OCBC, our greatest pride is seeing our people succeed. The Learning and Transformation team at OCBC Campus contributes to this goal by pulling together the best minds to in ...
-
Vice President, Strategy
Found in: Talent SG C2 - 4 days ago
Teneo Singapur, SingaporeThe Opportunity · As we continue to grow our operations in Asia-Pacific, we are looking for a high calibre candidate to join our dynamic and professional Strategy and Communications team as a Vice President in Singapore. This is a unique opportunity for a driven, self-motivated ...
Director of Program Management, Vice President - Singapur, Singapore - State Street
Description
Who we are looking for
Mercatus, a State Street Company, is seeking a Senior Consultant to ensure successful Implementation and Configuration Services ("ICS"), meeting customer requirements while promoting customer adoption and providing a channel for the sale of other company Software and Services. This role is extremely critical as it takes the handoff of a client from a finalized Sales contract to ensuring that the customer is effectively on-boarded (a consulting engagement that could last several months). As a new hire on this team in high growth phase, this person has the unique opportunity to also support business development efforts heavily throughout the sales process. As such, the role is equal parts Sales, Client Management, and Operations, and it works closely with every area within the company while gaining a deep understanding of all areas of the business. The Senior Consultant will be the key interface to customer success and have consistent exposure to large private markets funds and multi-national companies. The key to this role is delivery – the Senior Consultant will lead the execution to deliver to client goals while being a trusted advisor to the client. Remote work is a possibility.
What you will be responsible for
Client Work: Own client engagement and program management of Professional Services deployment
Business Development: Sales / Marketing
Measuring Success: Metrics to gauge success of customer engagements:
Goals – First 2 Months
What we value
Education & Preferred Qualifications
Additional requirements
 PTE. LTD.&v=024){kind=logo}
