- Process inbound payments accurately and efficiently, reconciling payments on customers' accounts in a timely manner.
- Manage claims/disputes and credit notes to ensure timely resolution and maintain customer satisfaction.
- Prepare monthly AR reporting, review aged accounts, assess credit risks, and propose risk mitigation solutions.
- Collaborate with customers and Account Managers to manage customer outcomes effectively.
- Review Customer Master Data and perform timely maintenance work as required to ensure data accuracy.
- Ensure the accuracy of rebates, including accruals, settlement, and analysis of variances.
- Allocate revenue to correct G/L accounts and analyze revenue-related P&L and B/S accounts.
- Ensure compliance with accounting practices and company policies, conducting audits to meet regulatory requirements.
- Undertake systems projects to enhance efficiency and automate the OTC process.
- Proactively identify opportunities for process improvements across the AR function and develop related procedures.
- Provide exceptional customer service to both internal and external stakeholders.
- Bachelor's degree or above in Accountancy or related fields.
- Minimum 5 years' experience as an AR Team Leader in a large multinational organization. Prior experience in the Tech industry is a plus.
- Strong expertise in revenue management, rebates, and claims processes.
- Extensive knowledge of billing management, credit control, and debt collection.
- Sound understanding of end-to-end AR processes and experience leading month-end and year-end closings.
- Excellent communication and negotiation skills in both English and Chinese Mandarin in order to liaise with both China-based and oversea-based stakeholders.
- Ability to interpret and analyze Financial Statements.
- Strong internal control mindset in the OTC process.
- Proven ability to build effective relationships with key internal stakeholders and customers.
- Ability to prioritize tasks, meet deadlines, and pay attention to detail.
- Autonomous and self-motivated with a proactive approach to work.
- Reliable, responsible, and accountable.
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Accounts Receivable Manager - Singapur, Singapore - Tencent
Description
Responsibilities:
About the CompanyTencent is a leading global technology company focused on connecting people and developing innovative products and services that improve the quality of life of people around the world. Founded in 1998 and publicly traded on the Hong Kong Stock Exchange since 2004, Tencent offers a variety of products and services, including leading communication and social platforms (Weixin/WeChat), high-quality entertainment (from video games, music, TV and film, sport and literature), FinTech (WeChat Pay and QQ Wallet) and industry-leading cloud products and services.
At Tencent Finance, we are deeply committed to fostering the professional growth of our staff through tailored finance training, mentorship programs, job rotation initiatives, and support for finance professional certifications. Recognized as an approved employer by esteemed organizations like ACCA, HKICPA, CIMA, CPA Australia, and CA, and certified accredited trainer with the Singapore Accountancy Commission, we provide comprehensive resources and guidance to ensure our employees remain at the forefront of the rapidly evolving finance landscape. Whether you're a recent graduate or an experienced hire, we empower you to acquire and maintain professional qualifications, enhancing your credibility and competence in the finance domain while keeping you competitive in the ever-changing industry.
Position Overview
Join Tencent Finance as an Accounts Receivable Manager and take charge of an essential function at the forefront of our financial operations As a pivotal leader, you will spearhead a team dedicated to ensuring seamless payment processing, resolving disputes, and maintaining strong customer relationships. Your role will involve driving efficiency, accuracy, and compliance in our accounts receivable processes while collaborating closely with cross-functional teams to deliver exceptional results. If you're ready to make a significant impact in a fast-paced and dynamic environment, this is the perfect opportunity for you to thrive and grow with us
Responsibilities
Requirements:
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Diversity, Equity & Inclusion at Tencent
Diversity, equity and inclusion are important, interdependent components of our workplace. As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.