IT Support Engineer - Singapur, Singapore - EtonHouse International Education Group

EtonHouse International Education Group Singapur, Singapore

3 days ago

Full time

Description

About Us

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

Corporate Website:

Job Description

Job Role & Responsibilities

Provide operational support in activity remediation analysis together with the IT support team.

Offer cause-analysis of IT-related problems, including recommending cost-effective solutions.

Assist in building a procedure framework to enhance the IT knowledge base of employees.

Collaborate pro-actively within the IT team to improve the quality of systems and services within the organisation.

Manage and track outstanding issues with users and support team for prompt execution and closure

Lead & execute periodic project/server/network/appliances update and provide progress reports to users and stakeholders

Qualifications

Diploma/Degree in Computer Science or its equivalent.

Fresh graduates are welcome to apply.

Only Singaporeans.

Good working knowledge of Networking or Domain administration including but not limited to LAN, WAN, SSL VPN, Active Directory, Google Suite, Microsoft 365, and Windows Server.

Knowledge on NVR, IWB, MDM, AD, and Security Firewall appliances would be highly desirable.

Experience in Project Management will be an advantage.

Ability to support offices at different location in Singapore and to travel to a site, where necessary.

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