- Taking an active part in all phases of the sales process, including quoting, closing spot ad hoc prices, rate negotiation, and BAF notice.
- Ensuring that dead goods contracts are operating efficiently and that regular calls are made to the relevant customer for DF arrangement in case assistance is needed.
- Make sure that regular phone calls and client meetings result in happy customers and positive client relations. Respond to consumer concerns and take immediate corrective action.
- To offer specialised solutions, ascertain the demands, opportunities, and important purchasing criteria of your consumers.
- MLO/NVOCC account management: total accountability for all allocated MLO/NVOCC accounts, including basic follow-up calls and meeting requirements on all trade lanes.
- Ensure that the sales goals established for the various trade and service corridors are met. Monitor the performance of the agency.
- Respond to everyday questions from clients regarding the products and services.
- Find and cultivate customer recommendations.
- Closely collaborate with other departments and communicate critical information
- Maintain close communication and interaction with agents and customers to monitor competition, market circumstances, and product development and choose the best course of action.
- Helping in the formulation of marketing plans.
- Create and keep up a customer database that includes a history of sales activity.
- Minimum 1-2 years experience in freight shipping or forwarding industry
- Possess at least a Diploma or equivalent.
- Ability to problem solve and arrive at best solution.
- Excellent oral and written communication skills
- Strong project and time management skills
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Senior Sales Executive - Singapore - NOVO RECRUITMENT SOLUTIONS PTE. LTD.
Description
Roles & ResponsibilitiesKey Responsibilities:
Requirements:
Negotiation
Account Management
Sales
Microsoft Excel
Purchasing
Formulation
Selling
Marketing
Sales Process
Freight
Accountability
Product Development
Customer Service
Shipping