- Perform End User Support – Client Management
- Perform troubleshooting for client platform related problems.
- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
- Perform service request related to client platforms.
- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.
- Involve in client platform implementation/upgrade project.
- Perform follow-up with vendor on replacement of hardware.
- Perform asset management & update asset records.
- Perform user account management (eg. Create password, reset & delete)
- Perform local server administration to facilitate software distribution & patch management service.
- Manage client platform implementation / upgrade project.
- Ensure deliverables meet service level requirement. Propose and implement action plan when required.
- Established facility management standards/best practices to ensure operation consistency across project / facility management teams.
- Submit progress reports
- Candidate with minimum Higher Nitec, Diploma Certification in Computer/Electronic Engineering or equivalent discipline
- Preferably with 1 or more years related experience in Technology Administration. Some network knowledge will be an advantage
- Computer literacy in MS Office
- Proficiency in Technology will be added advantage
- Independent, resourceful, result-oriented individuals with a "can-do" attitude
-
Service Desk Engineer
8 hours ago
LEGATCY RECRUITMENT PTE. LTD. Singapore**Service Desk Engineer (L2 skillset) · **Brief Description**: · Handling tickets and resolving EUC issues. · - Good knowledge of desktop support for both hardware and software · - Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Window ...
-
Service Desk Engineer
8 hours ago
Upper Spring Consulting Singapore**Job Category**:Information Technology**Job Type**:Contract Full Time Permanent**Job Location**:Singapore**Responsibilities**: · - Strong knowledge on the desktop support for both hardware and software · - Ensuring user queries or issues are captured and validated for further pr ...
-
Service Desk Engineer
8 hours ago
NTT SINGAPORE PTE. LTD. Singapore**Responsibilities**: · Deployment of user machines for new hires or for refresh · Perform new hire orientation and training to users · Maintain, develop and enforce standard and procedures to provide stable and reliable IT environment · Maintain and upkeep of telephony database ...
-
Service Desk Engineer
8 hours ago
HUANG HE CONSULTANCY PTE. LTD. Singapore**Brief Description**: · Handling tickets and resolving EUC issues. · - Good knowledge of desktop support for both hardware and software · - Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System · - Ensuring user que ...
-
IT System Help Desk Engineer
8 hours ago
TRITECH ENGINEERING & TESTING (SINGAPORE) PTE LTD SingaporeIn-charge of correspondence and coordination for IT system user support, regularly check user uploaded data, liaise positively with users and system owner for the system operation and maintenance; · - Conduct regular training session for system user; · - Conduct weekly and monthl ...
-
Service desk Engineer
23 hours ago
RAPSYS TECHNOLOGIES PTE. LTD. SingaporeRoles & Responsibilities · Role:Service desk Engineer · JD: · Responsibilities: · Provides 24x7 Service Desk support as defined by first response/Tier 1 support. · Provides phone , e-mail. First point of contact for troubleshooting all IT related problems, · including hardware/so ...
-
IT Help Desk Engineer
2 days ago
NCS Singapur, SingaporeJob Description · We're searching for a IT Service Desk Support to be part of our diverse team of talent here at NCS If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to ha ...
-
IT Service Desk Engineer
6 hours ago
NCS Group Singapur, SingaporeAre you looking for value adding and impactful work? · Do you want to make a difference with your expertise? · With us, you'll be able to make it happen. · NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and sol ...
-
Service desk engineer
1 day ago
ITCAN PTE. LIMITED SingaporeRoles & Responsibilities · SECTION B: KEY RESPONSIBILITIES AND RESULTS · 1. Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. · 2. Perform first level troubleshooting on all reported i ...
-
Service desk Engineer
1 day ago
ITCAN PTE. LIMITED SingaporeRoles & Responsibilities · Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver ...
-
Service Desk Engineer
23 hours ago
Smart Information Management Systems Pte Ltd Singapore Full timeUnderstanding of desktop, laptop and printer and TCP /IP networking · Knowledge of Windows 10, Office 0365 applications · Vendor interaction (laptops / desktops) for repair and replacement of parts · Knowledge in basic networking and troubleshooting · Knowledge in ITIL practices ...
-
service desk engineer
1 day ago
ITCAN PTE. LIMITED SingaporeRoles & Responsibilities · ECTION A: POSITION SUMMARY · -Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users' incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift. ...
-
Desktop / Service Desk Engineers
2 hours ago
NCS Singapur, SingaporeAre you looking for value adding and impactful work? · Do you want to make a difference with your expertise? · With us, you'll be able to make it happen. · NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and sol ...
-
Desktop / Service Desk Engineers
2 hours ago
NCS Group Singapur, SingaporeAre you looking for value adding and impactful work? · Do you want to make a difference with your expertise? · With us, you'll be able to make it happen. · NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and sol ...
-
Service Desk Operations Engineer
7 hours ago
OPUS IT SERVICES PTE LTD Singapur, SingaporeRoles & Responsibilities · Primary Purpose: · Provide 24 by 7 IT Support for client machines, operating system, and software for MediaCorp users in the areas of: · PC preparation, deployment and setup for Windows OS and MAC OS · Software installations · Printers and mobile device ...
-
SGunited Jobs Service Desk Engineer
2 days ago
ITCAN PTE. LIMITED SingaporeRoles & Responsibilities · Job Description & Requirements · 1.Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner. · 2.Perform first level troubleshooting on all reported incidents and es ...
-
UI Engineer
8 hours ago
Quess Corp Limited Singapore**Job Information**: · Industry · **Technology*** · Work Experience · **2-4 Years*** · Salary · **9000*** · State/Province · **Singapore*** · City · **Singapore*** · Zip/Postal Code · **486025*** · Country · **Singapore*** · - Digital Transformation (Systems Analyst, Business Ana ...
-
Gm, Client Development
8 hours ago
The Trade Desk SingaporeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy ...
-
Junior Cfd Dealer
8 hours ago
CGS-CIMB SECURITIES (SINGAPORE) PTE. LTD. Singapore**About the role** · CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia's leading fina ...
-
Site Surveyor
8 hours ago
EXERGY TECHNOLOGIES PTE. LTD. SingaporeThe responsibilities of the project engineer include but are not limited to assisting our project manager on the deliverables of the projects that the company takes on. They will also take on coordination role to oversee the project's deadlines and administrative matters. The pro ...
Desktop / Service Desk Engineers - Singapore - Singtel Group
Description
Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you'll be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
What we do
We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.
We're searching for a Desktop / Service Desk Engineers to be part of our diverse team of talent here at NCS
If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you
What we seek to accomplish together:
This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues. Besides, you will ensure that software, licenses and operations comply with standards.
Ideal candidate should possess the following:
About NCS Group
We want to create the extraordinary, and to impact millions of people everyday.
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.
We want to invest in you
Great work is never done alone, and that's why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.
We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.
We're here to make the extraordinary happen.
Learn more at and our LinkedIn Career site.
All profiles are handled with highest level of confidentiality.
#NCSlife