Customer Service Officer - Singapore - CBRE PTE. LTD.

CBRE PTE. LTD. Singapore

1 day ago

Description

Roles & Responsibilities

Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned.

Responsibilities:

Display a good disposition with warm and professional greeting to all those entering the property.
Answers telephone line in professional manner with good phone etiquette.
Maintains accurate records of service requests, logs of service requests and tracks the status.
Responds promptly with accurate and comprehensive information according to the specific request.
Provides administrative assistance to the Property Manager and members of the property management team.
Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.

Requirements:

Minimum O levels or other relevant professional certification.
Experience in customer service or frontline work is a strong advantage.
Good interpersonal and communication skills.
Positive, friendly disposition and customer service orientated.
Attentive to details, well organized and team player.

Interested candidates, please submit your application with resume including the following information:

Last drawn/ Current salary.
Expected salary.
Notice Period.

Tell employers what skills you have

Front Office
Customer Service Oriented
Microsoft Office
Concierge Services
Property Management
Quality Assurance
Interpersonal Skills
Administration
Data Entry
Communication Skills
Administrative Support
front line customer service
Team Player
Booking reservations
Customer Service
Customer Service Excellence
Disposition
Customer Orientation
Hospitality
Customer Service Experience

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