- Responsible for Level 1 and Level 2 support which include provides technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements
- Involvement in the system integration testing (SIT) and user acceptance testing (UAT) prior to production implementation of changes.
- Liaise closely with vendors with support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching, daily health checks and stability aspects of the system
- Monitor Service level dashboards, system capacity review and allocation of adequate capacity
- Assist in training, investigating user reported issues and develop mitigating/preventive solutions
- Participate in implementation of projects and enhancements to provide inputs and review maintenance support requirements.
- Diploma/ Degree in Engineering (Computer / Telecommunication), Computer Science or Information Technology or equivalent
- Good working knowledge on service desk ticketing system, telephony system, email, online chat, service support process, and SLA
- Experienced with any CRM systems will be advantageous.
- Possess ITIL Certifications / experience in SAP (MM/FICO/HR/ISH/SD) will be advantageous.
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Software Support Analyst
Found in: Talent SG C2 - 5 days ago
Altus Group Singapur, Singapore Temps pleinCatégorie d'emploi: · Technologie Gamme des niveaux de rémunération : · S$27, S$63,000.00 Clause de non-responsabilité : L'échelle salariale de base représente les tranches inférieure et supérieure de la « gamme des niveaux de rémunération » du groupe Altus pour ce poste dan ...
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CORETRM PTE. LTD. SingaporeRoles & Responsibilities · CoreTRM provides a cloud-based E/CTRM software platform to Oil and Commodity Trading organisations in Singapore and around the world. · E/CTRM stands for Energy/Commodity Trading and Risk Management software. Our platform allows trading organizations to ...
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WITHERS KHATTARWONG LLP SingaporeRoles & Responsibilities · Withersworldwide · Job title: IT Support Analyst · Reports to: Regional IT Service Desk Manager/Head of IT Service Delivery · Location: Singapore · Join a dynamic and fast-growing employment practice that is well-regarded by clients and has gained a foo ...
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Support Analyst
Found in: Talent SG 2A C2 - 4 days ago
APAR TECHNOLOGIES PTE. LTD. SingaporeRoles & Responsibilities · Main responsibilities: · Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications. · Communication with end-users via phone, chat, email, and/or a support ticketing. · Analyze and ...
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Found in: Talent SG 2A C2 - 7 hours ago
TRINITY CONSULTING SERVICES PTE. LTD. SingaporeRoles & Responsibilities · Minimum of 1+ years of experience in supporting or developing application. · Should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. · Technical background (basic/intermediate knowledge of databases, ...
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Support Analyst
Found in: Talent SG 2A C2 - 2 days ago
APAR TECHNOLOGIES PTE. LTD. SingaporeRoles & Responsibilities · About the role: · This position requires a minimum of 3+ years of experience in supporting or developing application. · Main responsibilities: · Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and ...
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Found in: Talent SG C2 - 5 days ago
Nityo Infotech Singapur, SingaporeKey Responsibilities · Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure · Work on timely resolution for reported incidents so as to meet service level targets ...
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Found in: Talent SG 2A C2 - 4 days ago
TITANSOFT PTE. LTD. SingaporeRoles & Responsibilities · Log on to URL to Apply: · Do you have a keen and methodical eye in solving complex puzzles? Do you carry yourself with confidence in the face of numbers? Does navigating through data to create sensible tables and graphs scratch a particular itch of you ...
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Found in: Talent SG 2A C2 - 4 days ago
ZENITH INFOTECH (S) PTE LTD. SingaporeRoles & Responsibilities · Presently we have an Infrastructure Support Analyst position · 1. Experience in Operational, Maintenance of solutions at On-premise, Cloud · 2. Experience in setting up development, testing, and production environments at GPC and cloud · 3. Experience ...
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Found in: Talent SG 2A C2 - 2 days ago
HORIZON GLOBAL SERVICES PTE. LTD. SingaporeRoles & Responsibilities · Job Title: Infrastructure Support Analyst · Organization: Central Provident Fund Board (CPF Board) · Location: Tower A, Novena Square, 238A Thomson Road, Singapore 307684 · Working Hours: · Monday to Friday: 9:00 AM to 6:00 PM (with a one-hour lunch br ...
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Trading Support Analyst
Found in: Talent SG 2A C2 - 1 day ago
Kingfisher Executive Search (HK) Limited Singapore Full timeWe are currently hiring a Trading Support Analyst for a leading global systematic fund in their Singapore office: · Job Scope: · Trading support: analyzing and reporting PnL and positions, managing corporate actions, resolving booking issues · Modeling and analyzing performance a ...
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Tech Support Analyst
Found in: Talent SG 2A C2 - 4 days ago
UBS AG SingaporeRoles & Responsibilities · Your role · Do you have a knack for technology and interested in improving existing processes? Are you at your best when supporting others? Are you passionate about IT process automation using cutting edge tooling platforms? Have you supported large sca ...
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Application Support Analyst
Found in: Talent SG 2A C2 - 4 days ago
SCIENTE INTERNATIONAL PTE. LTD. SingaporeRoles & Responsibilities · Job Summary · Seeking a proficient Application Support Analyst with a wealth of experience in offering technical support and aid for our clients' tailored software applications. This pivotal role involves troubleshooting, problem-solving, and adept clie ...
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Found in: Talent SG 2A C2 - 7 hours ago
D L RESOURCES PTE LTD SingaporeRoles & ResponsibilitiesThe Application Support Analyst (L1) is responsible to support application wellness in production · Investigate production issues, respond based on production defect severity SLAs and pass relevant details to L2/L3 team · Manage and respond to users on tim ...
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On Site IT Support Analyst
Found in: Talent SG 2A C2 - 4 days ago
BAKER & MCKENZIE & LEOW SingaporeRoles & Responsibilities · Role purpose: · The on-site analyst role is to ensure the proper functioning of personal computing and office technology so that end users can most efficiently and effectively accomplish business tasks. This includes receiving, prioritizing, documenting ...
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Found in: Talent SG 2A C2 - 7 hours ago
SCIENTE INTERNATIONAL PTE. LTD. SingaporeRoles & Responsibilities · Job Summary: · We are looking for a highly motivated and experienced individual to join us as a Production Support Analyst supporting banking systems and applications. · Desired Skill-setset: · Degree/Diploma in Computer Science, Business Information Te ...
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EPS COMPUTER SYSTEMS PTE LTD SingaporeRoles & Responsibilities · Role and Responsibilities · Ensure that the business application systems supported by IT shared service are maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. · Ensure that all communication is log ...
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Application Support Analyst
Found in: One Red Cent Asia eFC C2 - 5 days ago
Citi Singapore Full timeCiti Overview · Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial product ...
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csi- support analyst
Found in: Talent SG C2 - 4 days ago
Crédit Agricole CIB Singapur, Singapore CDDJob description · Business type · Types of Jobs - IT, Digital et Data · Job title · CSI- SUPPORT ANALYST · Contract type · Fixed-Term Contract · Job summary · Who we are · Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, wor ...
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Application Support Analysts
Found in: Talent SG C2 - 5 days ago
U3 Singapur, SingaporeApplication Support Analyst · Job Description / Requirements / Skills · Proficient in C#, NET Framework, .NET Core, ASP.NET (Core), MVC, Web API, Entity Framework (Core) and SQL Server. · Good knowledge of Cloud computing, e.g. Azure, AWS. · Good knowledge of performance optimi ...
Application Support Analyst - Singapore - SEARCH INDEX PTE. LTD.
Description
Roles & ResponsibilitiesApplication Support Analyst (MNC /High Bonus/ WFH Hybrid)
• Basic salary + High Bonus + Attractive Benefits (depends on experience)
• Permanent Role
• Interview will be using Virtual Call Interview.
Responsibility:
Requirement:
How to apply
Interested candidates who wish to apply for the post, you may send in your updated resume (in MS Word format) to
We regret to inform that only shortlisted candidates will be notified.
Ooi Chuan Yi (Jacky)
EA License | 14C7092
EA Registration Number | R1871737
Tell employers what skills you haveCRM
UAT
patching of databases
UAT Support
Ticketing
Scripting
SDLC
Information Technology
Service Level
User Management
SQL
SAP
Service Desk
Application Support
User Acceptance Testing
ITIL
Team Player
System Integration Testing
Incident Management
Technical Support