Group Senior IT Executive - Singapore - GOLDEN BRIDGE FOODS MANUFACTURING PTE LTD

GOLDEN BRIDGE FOODS MANUFACTURING PTE LTD Singapore

1 week ago

Description

Roles & Responsibilities

Group Senior IT Executive supports the day-to-day activities of the Group IT Department. This position reports to Head of Group IT. The roles and responsibilities are stipulated as follows:-

JOB DESCRIPTION

Installing and configuring of computer hardware, software, systems, networks, printers, and scanners.
Monitoring, maintaining, and securing computer systems and networks.
Responding in a timely manner to service users' queries, IT issues and requests.
Providing technical support across the companies (this may be in person or over the phone).
Manage all IT aspects of employees' on-boarding / off-boarding and IT Orientation.
Sourcing and purchasing of all IT equipment's.
Supporting and testing of new technology.
Level 1 Support MS Dynamics AX / D365.
Provide training to users and participate in IT projects when necessary.
Document and update Standard Operating Procedures (SOPs), IT policies and IT documents.
Proactively monitor IT contracts to ensure timely renewal.
Always reflecting professionalism and best quality of customer service in communicating with users or any related stakeholders.
Perform any other ad-hoc tasks assigned by the Group IT manager.

Requirements

-Preferably Degree or higher in Information Technology or its equivalent.

-Min 7 years of experience with IT Support.

-Experience in manufacturing environment which include Supply Chain & Finance.

-Preferably with knowledge of supporting MS Dynamics 365, MS applications, & services and SQL Server (or SAP or Oracle is an advantage).

-Knowledge of BI tools like PowerBI is an added advantage.

-Excellent communication and team player.

-Patient, polite, friendly, and helpful personality.

-Positive attitude, dynamic, resourceful, and independent.

-Knowledge of ITSM is a plus.

-Good PC & Web Skills, knowledge in Windows, Windows Server 2016 & above, Microsoft SQL Server. Also familiar with MS Office and Windows software.artment. This position reports to Head of Group IT.

Tell employers what skills you have

Oracle
Dynamics
Supply Chain
Purchasing
Information Technology
Computer Hardware
Microsoft SQL Server
PowerBI
Windows Server
SAP
SQL Server
Windows
Team Player
Customer Service
Sourcing
Technical Support

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