Jobs

    L2 Production Support - Singapore - RAPSYS TECHNOLOGIES PTE. LTD.

    RAPSYS TECHNOLOGIES PTE. LTD.
    RAPSYS TECHNOLOGIES PTE. LTD. Singapore

    3 days ago

    Default job background
    Description
    Roles & Responsibilities

    Role:L2 Production Support

    Location:MBFC

    JD:

    need java, 24/7 on call, application support with java exp or java developers open to do app support

    Role and Responsibility:

    To provide quality day-to-day L2 Production support for Java/Web-based application.

    To coordinate and support infrastructure maintenance activities.

    To manage implementations of new application releases, hering to the best practices of the release management process.

    To work with various partners such as Peer Application Teams, Infrastructure, Vendors, Security and Change teams, to provide seamless support for the business.

    To manage Production issues by responding in a timely manner in accordance to the Service Level Agreement with the Business.

    To enhance existing support process to maintain/improve service level & quality.

    Skills and Experience Required:

    At least 2 years working in an L2 Application Support Environment

    Core technical competency required:


    • Linux; Unix Shell Scripting


    • SQL (MYSQL/MSSQL)


    • Java/Web-based


    • OpenShift/Docker

    Good to have experience:


    • AngularJS


    • ActiveMQ


    • Elastic Search


    • Application Monitoring Tools


    • CI/CD (Continuous Integration & Continuous Deployment)


    • Python


    • Microservices concept

    Experience in application implementation projects in financial institutions would be advantageous.

    Strong analytical and problem-solving skills.

    Ability to perform impact analysis in a structured manner.

    Good verbal & written communication skills.

    Proactive and able to work independently and under pressure.

    With a keen interest in providing high service quality and familiar with the demand of a 24x7 support environment.

    Tell employers what skills you have

    Release Management
    AngularJS
    Application Monitoring
    ActiveMQ
    Unix
    Service Level
    Microservices
    SQL
    Application Support
    Pressure
    Python
    Continuous Integration
    Unix Shell Scripting
    Java
    Linux

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