Jobs

    Customer Service Call Agent - Singapore - HAI LECK ENGINEERING (PRIVATE) LIMITED

    HAI LECK ENGINEERING (PRIVATE) LIMITED
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    Description
    Roles & Responsibilities

    Join our call center party and be the star If you're all about top-notch service and dynamism, connect with us TODAY for a fun-filled role #JoinTheFun #WorkNow

    Brief Summary:

    • Gross Salary | Up to $2,800
    • Working Days | 5.5 Days | Mon to Fri, 830am to 530pm | Sat, 830am to 1230pm
    • Training Provided
    • 14 Days Leave
    • Near MRT/Work with Friends
    • Career Progression

    Responsibilities:

    • Handle inbound / outbound calls, emails, and chats from customers with professionalism and empathy.
    • Assist customers in navigating respective website and online services.
    • Maintain accurate records of customer interactions and transactions.
    • To consistently meet set KPIs without compromising on quality service delivery.

    Requirements

    • Min GCE N/O Level
    • Strong communication skills, both verbal and written
    • Basic computer proficiency
    • 1 year of experience in Call Centre Environment

    If you're enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you Join our team and be part of an exciting customer care experience.

    Interested candidates may email us at

    Tell employers what skills you have

    CRM
    inbound calls
    Empathy
    Customer Experience
    Interpersonal Skills
    Problem Solving
    Customer Care
    Adaptability
    Communication Skills
    Customer Satisfaction
    Customer Service
    Service Excellence
    Service Delivery
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