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Sales Executive - Singapore - SG HOTELS PTE. LTD.
Description
Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:
Maxwell Reserve, Autograph Collection Hotel (Marriott);
Duxton Reserve, Autograph Collection Hotel (Marriott);
The Vagabond Club, a Tribute Portfolio Hotel (Marriott);
The Serangoon Club, a Tribute Portfolio Hotel (Marriott).
Garcha Group Benefits:
As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.
As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)
2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.
20% off Food/Alcohol Bill at all Garcha Group restaurants and bars
Job Description
• Manages group room/F&B events enquiries and related functions, dealing from receipt
of request to contracting and payment.
• Liaise with in-house departments for a quick and smooth execution and conversion of
group business. Maintains ownership of group blocks, including pickup numbers,
reservation methods, billing, and proper treatment of VIP guests.
• Manages site inspections, organizing visits, room allocation, inspection of rooms and
coordinates all departments to execute a perfect showcase of the hotel, providing
accurate information on visitors
• To conduct 5 room/F&B events sales calls daily and 3 room/F&B events sales activities
• To identify and develop new potential accounts (to prospect at least 2 new accounts
per week).
• Develop sales plans to generate business from identified markets/accounts.
• Determine corporate account needs and initiate sales activities of each assigned
market/account to enable future bookings.
• Management and growth of corporate accounts by tracking individual transient, group
and catering production goals.
• Gather market intelligence: new product ideas, competition activities, new customer
trends and performance.
• Be actively involved in ensuring prompt follow-up on incoming phone calls, site
inspections, proposal / inquiries. Accuracy in booking, commitments to customer on all
sales/operational documents and adhering to the standards set by the department in
execution and filing of all said documents.
• Managing DayAway and other platforms if required.
• Perform any other duties assigned by owner according to changing business, economic,
customer needs or restructure within Sales & Marketing Department (Corporate,
Rooms & F&B).
• Any other duties or responsibilities as assigned by Management.
• Managing DayAway, TagVenue and other platforms if required.
• Create partnerships with other platforms that may benefit the group for events.
• Creating Event Orders, Contracts and Updating the Event Tracker on a monthly basis
stating Revenue & Cost of each Event.
• For groups more than 10pax dining at the restaurants (both private & company
• groups), arrange a courtesy call to welcome the guest and inquire about their event
type, as well if they need anything else for us to ensure their experience is a
memorable one.
• Organize each Hotel Dropbox Folder to have all necessary materials for event sales
• -Along with Operations/Events Manager, discuss and create Event Package Pricing Tier
Strategy for business continuity.
Tell employers what skills you haveNegotiation
Sales
Microsoft Office
Microsoft Excel
Restaurants
Business Continuity
Treatment
VIP
Cold Calling
Selling
Marketing
Strategy
Market Intelligence
Customer Service
Pricing
Catering