- A unit registry platform and establishing local operating models and services (BPO) focused on enabling fund managers and transfer agencies
- An enterprise digital platform for advisors and investors for Transfer Agency activities
- Oversight and managing the team's operational risk profile
- Supervision and handling of day to day and complex queries, ensuring resolution in a timely and accurate manner with escalation to management if necessary.
- Conduct regular reviews of SLAs and procedure manual.
- Performing day to day transfer agency activities including but not limited to:
- Account opening and maintenance of register
- AML/KYC - Initial & ongoing screening of investor and associated parties (UBOs, Directors, trustees etc.).
- Administration of clients' trades including distributions , processing of cash movements, settlements and reconciliation
- Investor/client query support
- Reporting
- Issuance of contract notes and statements
- Administration of commission and trailers computation, including payments where required
- Reconciliation completion
- Propose and establish operational procedures with stakeholders for new Fund launches and to coordinate any changes in operations processes
- Ensure team's adherence to procedures, policies and processes so that a high quality service is delivered to the customer.
- Meet and actively monitor all deadlines, with any issues escalated and communicated appropriately to managers and stakeholders.
- Take lead and participate actively in client specific and regional project implementations and change requests.
- To escalate issues to Line Manager, to enable consideration for regulatory implications.
- To identify and continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance.
- Conduct objectives setting and appraisal for the Transfer Agency team
- Proven experience in managing and/or leading a team.
- Experience in managing relationships with service providers.
- A good understanding of the client service model and product offering.
- Excellent verbal and written communication skills and a confident communicator.
- Possess strong risk, control and governance frameworks and problem-solving skills.
- Ability to work well under pressure, maintaining professionalism.
- Ability to work to strict deadlines and follow strict processes.
- Highly numerate with good accuracy and attention to detail.
- Demonstrated drive and commitment towards attaining the highest possible standards.
- Ability to work effectively and consultatively within a diverse team environment.
- A keen interest in investigative work / service delivery, along with the ability to demonstrate a good use of initiative.
- Strong advocate for continuous improvement in quality and delivery of team.
- Experience in a related role within the financial services industry.
- Preferably 8-10 years of experience in Transfer Agency
- Strong understanding of Transfer Agency end-to-end operations and technology knowledge.
-
Operations Manager
1 week ago
AMAZE CARCARE SERVICES PTE. LTD. SingaporeSUPERVISES AND COORDINATES ACTIVITIES OF WORKERS ENGAGED IN WASHING AND POLISHING AUTOMOBILES AND PERFORMING RELATED SERVICES IN AUTOMATIC CAR WASH: INVENTORIES SUPPLIES, SUCH AS DETERGENTS, BRUSHES, AND TIRE-BLACKING COMPOUND. · - QUOTES PRICES TO CUSTOMERS DESIRING SUCH SERVICE ...
-
Operation Manager
2 days ago
QUALITY MOBILE DISTRIBUTION PTE. LTD. Singapore招聘:Operation Manager · 公司简介: · 我们是一家专注于手机和相关配件批发的公司,致力于为客户提供高品质的产品和卓越的服务。现在我们正在寻找一位订单处理员加入我们的团队,为我们的客户提供更好的服务。 · 职位描述: · 1.负责订单处理,包括订单的处理、发货安排等; · 2.整理客户数据、订单数据相关报告,并协助处理售后服务; · 3.协助处理其他行政相关工作。 · 职位要求: · 1.大专及以上学历,有相关行业工作经验者优先考虑; · 2.具备良好的沟通能力和团队协作精神; · 3.熟练掌握Office办公软件,尤其是Excel表 ...
-
Assistant Operation Manager
3 days ago
HONG TAT INTERNATIONAL CONSTRUCTION PTE. LTD. SingaporeASSISTANT OPERATION MANAGER · CONSTRUCTION COMPANY LOOKING FOR ASSISTANT OPERATION MANAGER · ASSIST COMPANY IN ALL DAILY OPERATIONS WORK. · MANAGE DAILY DEPLOYMENT OF WORKERS. · MANAGE DAILY DEPLOYMENT OF DRIVERS TO WORK SITES. · LAISIE WITH WORKSITES TO MANAGE WORKERS DEPLOYMENT ...
-
Operations Manager
4 days ago
UCLEAR POOL WATER SERVICES SingaporeBiz planing, work study, sales management, wages management and project management. · Biz planing, work study, sales management, wages management and project management. · Biz planing, work study, sales management, wages management and project management. · Biz planing, work stud ...
-
Asst Operations Manager/operations Manager
5 days ago
Mediacorp Pte. Ltd. SingaporeFull Time · Manager · Bachelor's Degree or equivalent · Singapore | · Closing On 15 May 2024 · Hybrid · **About Us**: · Mediacorp is Singapore's largest content creator and national media network, operating a suite of TV channels, radio stations, and multiple digital platforms. I ...
-
Operation Manager
3 days ago
LA SAIGON PTE. LTD. Singapore**Job Description for Operations Manager**: · **Key Responsibilities**: · - . **Strategic Oversight**:The Operations Manager will be responsible for managing labor, productivity, quality control, and safety measures within the cafe's operations department 1 · - . **Process Improv ...
-
Operations Manager
1 week ago
Fitch Ratings SingaporeOperations Manager (Office Manager), Singapore · **Requisition ID**:45691**Business Unit**:Fitch Ratings**Category**:Administration**Location**:Singapore, SG**Date Posted**:Jul 25, 2023- At Fitch, we have an open culture where employees are able to exchange ideas and perspectives ...
-
Operation Manager
1 week ago
RMR GLOBAL SERVICES PTE. LTD. SingaporeJob Role DescriptionResponsible for the efficient running of business operations and identifying business development opportunities. Manage operations executives and site supervisors to ensure delivery of operations covering all needed areas. Observe standards of cleanliness at w ...
-
Operations Manager
1 day ago
STUDIO SAGO SingaporeThis position reports to the director of STUDIO SAGO. Established in 2004, Singapore-based photography firm Studio Sago specializes in commercial, product and portrait photography. He/she ensures smooth business operation by overseeing and managing operational activities, office ...
-
Operations Manager
1 week ago
HOTSPOT RESTAURANT PTE. LTD. SingaporeLooking for candiate to manage the Operations to support the F&B businesses. To support day to day operations. Manage the supply chain. Source for reliable suppliers and check for the quality and as well manage the customers. Do regular review of the operations daily pick up and ...
-
Operations Manager
1 week ago
TIONG BAHRU TIAN BO SHUI KUEH PTE. LTD. Singapore**Job description**: · Supporting the Management in implementing business plans for outlets/kiosk, an Operations Manager is involved in P&L, staff control and handling people issues. In addition to taking care of store-level support functions such as customer service, scheduling, ...
-
Manager, Operations
1 week ago
Singapore Post Ltd SingaporeJob Description · Processing, warehouse and vas teams are the key departments providing processing, warehousing and letter shopping support to SingPost business as a whole. The role is to manage and provide overall process and costing review for the warehousing, processing and VA ...
-
Operations Manager
4 days ago
SOLAR MARINE AGENCY SINGAPORE PTE. LTD. Singapore**Solar Marine Agency Singapore **is an international dry bulk operator. · We are seeking a highly motivated Operations Manager to join our expanding team here in Singapore: · - **Operational Oversight**: Lead and oversee day-to-day operations within the shipping company or depar ...
-
Operation Manager
1 day ago
Singapore Optometric Association, The SingaporeThe Operations Manager will oversee the day-to-day operations of the Association, ensuring that all operations processes are efficient, effective, and in compliance with relevant laws and regulations and the constitution of the Association. The Operations Manager will manage the ...
-
Operation Manager
1 week ago
FK HUMAN RESOURCES PRIVATE LIMITED Singapore**Responsibilities** · - High-level resource planning and making strategic resource management decisions. · - Developing, implementing, and reviewing operational procedures. · - To lead and manage the day-to-day operations of all or some of the following functions to ensure effec ...
-
Operation Manager
1 day ago
AGP PROFILERS PTE. LTD. SingaporeWe are seeking an experienced and highly skilled Operation Manager (Healthcare) to join one of our clients, a leading healthcare provider in Singapore. · As an Operation Manager (Healthcare), you will be responsible for overseeing and managing the day-to-day operations of all of ...
-
Operations Manager
2 days ago
CAZAJA RESOURCES PTE. LTD. SingaporeAn Operations Manager to plans, directs and coordinates all organization's operations. You will be responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies. You will manage a team of managers, ...
-
Operations Manager
1 week ago
ESEVEL PTE. LTD. SingaporeDo you thrive in a fast-paced environment? Do you love improving processes and getting people to work well together? Do you want to make an impact and change the future of work? · If your answer is yes, you could be exactly who we are looking for. · As our Operations Manager, you ...
-
Operations Manager
4 days ago
ADEPTURE CONSULTING PTE. LTD. SingaporeJob Responsibilities: · - Oversee immigration cases managed by the Operations team from initiation to completion ensuring complete satisfaction from the client. · - Liaise with the Immigration Department and authorities of various countries' destinations, e.g., Singapore, Austral ...
-
Operation Manager
1 day ago
JDA WMS PTE. LTD. Singapore**Responsibilities**: · - Ensure all operations are carried on in an appropriate, cost-effective way · - Improve operational management systems, processes and best practices · - Purchase materials, plan inventory and oversee warehouse efficiency · - Help the organization's proces ...
PA2024334 TA Operations Manager - Singapur, Singapore - SS&C Technologies Holdings
Description
Job Description
Opportunity snapshot:
This role will be based in SS&C's Singapore office.
The operations team are responsible for providing transfer agency services to SS&C's clients, this covers a range of functions including registration, AML/KYC, dealing services, settlements, reconciliations and client support services.
This role is focused on a range of products with the portfolio consisting of:
Role Responsibilities:
Skills and Competencies: