Senior Sales Manager - Singapur, Singapore - Parfums Christian Dior (PCD)

Parfums Christian Dior (PCD) Singapur, Singapore

1 week ago

Full time

Description

Job Description

YOUR IMPACT _________

To implement all short, medium, and long term strategies to facilitate the achievement of Parfums Christian Dior (Singapore, Vietnam, Indonesia & Philippines) overall retail sales objectives
Lead and manage the Parfums Christian Dior sales organization (net and retail sales) with P&L responsibility to achieve the agreed-upon target. Plan, implement, and optimize the sales activities in the country to achieve or exceed the objectives in terms of profit, market share, turnover, and sales volume.
Ensure a cohesive and aligned approach to all commercially oriented operations and launches whilst collaborating with key internal stakeholders (Training, Marketing, CRM, VM, HR, Finance).

YOUR MISSION _________

Retail Sales Management:

Drive overall sales performance (net and retail sales) for Singapore, Vietnam, Indonesia & Philippines markets, aligning to the corporate strategic growth direction.
Lead and manage the sales/retail team (including counter managers and BCs)
Working together with the Retail team in the countries, plan, implement, and optimize sales activities to achieve or exceed the objectives in terms of profit, market share, and sales turnover.
Build strong commercial relationships with key retailers. Includes close monitoring of stock levels (ratio sell-in and sell-out), forecasts, and commercial terms with each retailer.
Set monthly sales targets and incentive programs together with the Retail Managers.
Set the retail KPIs for each store with the Retail Managers.
Work closely with the Marketing team to plan activities to drive retail sales.
Meet the business's priority category sell-through objectives and support all new launches as per the animation calendar.
Facilitate monthly meetings with counter managers to discuss retail performance and action plans.
Ensure the Retail Audit SOP is implemented 100% at all boutiques and counters.
Management of sell-in/sell-out budgets (retailer orders, stock levels, BC salaries and bonuses, uniforms, testers, etc.).
Involved in recruiting, training, and developing all BCs (especially Boutique/ Counter Managers).
Work closely with the Training Manager to ensure that all BCs are properly trained and identify and develop selected BCs for specialization as part of their career progression.
Ensure that the total country's Mystery Shopper score is satisfactory.

Retail Business Development:

Across all the markets, Monitor the implementation of Dior Retail Operations standards and tools (including Addict to Retail and Addict to BC)
Manage, monitor, and support the execution of retail digital tools and systems at the field level (iPOS, HUB) for operational efficiency
Ensure the implementation of the Boutique Operation Manual in place to comply with the policies and procedures of the Brand
Monitor the execution, performance, and productivity of services in the service menu to drive client experience and sales
Define retail strategy and action plans to improve business performance with a focus on boutique, top doors, and priority doors
Analyze and monitor retail performance KPIs and BC productivity
Manage and implement retail initiatives and strategic key projects to improve retail and business performance
Develop and implement tactical sales incentives to drive sales performance
Develop retail middle management team, including retail managers and boutique/ counter managers, on retail and business management competencies for sustainable business development
Organize and conduct Retail Management Fundamentals and related Business Management trainings
Monitor specialization of sales force and work with related departments to manage the professionalism and productivity of Expert and Specialist teams

Qualifications

WHO YOU ARE _________

Bachelor degree and above
10 years and above experience in Sales/Retail in Retail or service-related industries
Solid retail operations experience is a plus (Ideally managed a retail team of 50 and above)
Fluent in English
Planning and Project Management skills.
Strategic agility and high adaptability to a fast paced environment.
Strong Business Analytical skills.
Strong Communication and Presentation skills.
Creative and innovative.
Entrepreneurial spirit. Drive for result. Deliver Excellence

Additional Information

WHAT CAN WE OFFER ? _________

A challenging role in a fast-moving, ambitious environment, with daily learning opportunities and passionate team members.
Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

So, How Far Will You Take Dior?

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