PMO/Admin Support Analyst - Singapore - OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD

OPTIMUM SOLUTIONS (SINGAPORE) PTE LTD Singapore

4 days ago

Description

Roles & Responsibilities

Optimum Solutions (Registration Number: N) is Singapore's leading Information Technology , Consulting and Professional Services company with Competence in Digital Transformation, Automation, Robotics, Cloud, Big Data, Analytics and Emerging technologies projects. Optimum has been successfully delivering IT projects since 1997 and has been a key IT service provider to clients delivering Software Design, Development, Engineering and IT Transformation Projects.

Role : PMO/Admin Support Analyst

2 years experience in Operational / Admin Support or PMO
Staff Onboarding / Off-boarding process
Track Incident and Problem ticket.
Raise a case with Supplier and follow-up for tech support
Tracking of eMemo/Contract activities
Raise a Remedy request for control-m changes
Write new Standard Operating Procedure (SOP) and knowledge document and review the existing support document.
Track the invoices and payment
Liaise with procurement for vendor contract renewal
Communicate with business for Disaster Recovery (DR) activity
Track CAPEX and OPEX (Capital & Operational Expenditure)
Setup of meetings, capture minutes, follow ups with teams as required
All other semi-technical tasks that can be performed within Service Recovery to support the Service Recovery team.
Location : Alexandra Road, SG

Responsibilities:

Provision in Microsoft Office, knowing how to use Microsoft Excel to tabulate data for data analysis, reporting, Powerpoint to compile and generate slides for presentation.
Able to multitask without compromising of work quality ie. Multiple onboarding / offboarding on the same day.
Preferably having experience working in Financial Industry, with prior knowledge of how Financial Institution works.
Domain : Banking

Tell employers what skills you have

Able To Multitask
Microsoft Office
Microsoft Excel
Core Banking
Mobile Banking
Big Data Analytics
Service Recovery
Information Technology
Swimming
PMO
Bookkeeping
Banking
Software Design
Robotics
Disaster Recovery

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