Jobs

    Assistant Manager, Customer Care - Singapore - PEOPLE PROFILERS PTE. LTD.

    PEOPLE PROFILERS PTE. LTD.
    PEOPLE PROFILERS PTE. LTD. Singapore

    3 hours ago

    People Profilers Pte Ltd background
    Description
    Roles & Responsibilities

    Industry: Automotive
    Location: Outram (Shuttle service available)
    Working Hours: Monday to Friday: 08:30 AM - 05:30 PM, Saturdays (Every other): 08:30 AM - 12:30 PM
    Salary: Up to $5000 + $450 Transport allowance + $80 HP

    Job Responsibilities

    • Oversee daily operational tasks
    • Manage cost efficiency
    • Handle customer feedback and service recovery
    • Supervise vehicle maintenance, repairs, accidents, and insurance matters
    • Supervise GBCR vehicle fleet operations
    • Ensure compliance with LTA regulations
    • Lead new initiatives and projects
    • Implement preventive maintenance programs
    • Control repair and maintenance budgets
    • Handle vendor relationships
    • Resolve operational issues and coordinate with other departments
    • Plan fleet operations and vehicle usage
    • Manage staff welfare, discipline, and performance
    • Take charge of departmental and company affairs
    • Perform additional tasks as assigned

    Job Requirements

    • Valid Class 3 driving license
    • Proficiency in MS Office
    • Knowledge of LTA Compliance and Accident claims
    • Self-reliant, resourceful, with a strong work ethic and positive attitude
    • Ability to lead, collaborate, and work well under stress
    • Minimum GCE O Level/ Diploma
    • At least 2 years of relevant experience
    • Accessible via mobile phone at all times, including weekends and public holidays

    Candidates can look forward to competitive compensation and benefits. Only shortlisted candidates will be contacted.

    Skills:

    - Budget management
    - Proficiency in Microsoft Office
    - Ability to thrive under pressure
    - Customer-focused
    - Service recovery experience
    - Vendor Relationship Management
    - Regulatory Compliance
    - Class 3 Driving License
    - Emotional Intelligence
    - Customer Satisfaction
    - Vehicle Maintenance
    - Customer Service



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